# DocsAutomator Integration Down

**URL:** <https://community.glideapps.com/t/docsautomator-integration-down/77064>\
**Category:** Report a Bug\
**Created:** [October 14, 2024, 10:47am UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064 "2024-10-14T10:47:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mstam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mstam2/32/67186_2.png) [@mstam2](https://community.glideapps.com/u/mstam2)\
**Post date:** [October 14, 2024, 10:47am UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/1 "2024-10-14T10:47:18Z")

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Starting this thread so there can be some source of update from Glide, though it is seemingly a known issue.

The DocsAutomator integration is down for us across the board, generating a “pgbouncer cannot connect to server.” error when attempting to generate a document. We use this for critical business operations which will be starting in about 2 hours.

@Rupert has already proactively reached out to his users about this. The Glide status page is not reporting this issue, so I’m hoping that could be at least updated so people get alerts before their users reach out.

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**Author:** ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)\
**Post date:** [October 14, 2024, 12:23pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/2 "2024-10-14T12:23:01Z")

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Thanks @mstam2

Will also send an update here (besides via email) once this is resolved

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**Author:** ![Laurence\_Schuberth](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/laurence_schuberth/32/65729_2.png) [@Laurence\_Schuberth](https://community.glideapps.com/u/Laurence_Schuberth)\
**Post date:** [October 14, 2024, 12:26pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/3 "2024-10-14T12:26:35Z")

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Ai is down as well, same pgbouncer error

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**Author:** ![mstam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mstam2/32/67186_2.png) [@mstam2](https://community.glideapps.com/u/mstam2)\
**Post date:** [October 14, 2024, 12:43pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/4 "2024-10-14T12:43:50Z")

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Seems like it’s fixed on my end.

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**Author:** ![Brett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brett/32/57219_2.png) [@Brett](https://community.glideapps.com/u/Brett)\
**Post date:** [October 14, 2024, 1:09pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/5 "2024-10-14T13:09:12Z")

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Yeah - This should be back up. Let me know if you have any other issues.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [October 21, 2024, 1:09pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064/6 "2024-10-21T13:09:51Z")

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