# DocsAutomator, getting public access to images
**URL:** https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842
**Category:** Ask for Help
**Created:** [December 29, 2024, 8:11am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842 "2024-12-29T08:11:20Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [December 29, 2024, 8:11am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/1 "2024-12-29T08:11:20Z")
I have images that need to be placed in the PDF, but they dont come up.
When I manually navigate to the image URL I get the following:
I am using the “Create Preview” in the DocsAutomator app. Not sure if that makes a difference?
Does anyone know how I can give the image public access, as I think that is why they are not showing up in the PDF.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [December 29, 2024, 8:12am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/2 "2024-12-29T08:12:57Z")
Is this image in your Glide storage?
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 2, 2025, 9:58am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/3 "2025-01-02T09:58:47Z")
Yes, at this URL: [https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/zKiYxyWwZR7GnQNeX3z6.jpg](https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/zKiYxyWwZR7GnQNeX3z6.jpg)
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 2, 2025, 10:00am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/4 "2025-01-02T10:00:14Z")
I can click and view it normally. Is the problem only presented when you try to add it to DocsAutomator?
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 2, 2025, 10:05am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/5 "2025-01-02T10:05:35Z")
Yes, I just saw that… I dont remember it working like that before I asked for help… I am just testing now to see whats going on.
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 2, 2025, 10:10am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/6 "2025-01-02T10:10:11Z")
This is how DocsAutomator renders the text and images (Multiple Images):
[{“insarea”:“1”,“item”:“Main Walls”,“appearance”:“Acceptable”,“substrate”:“Walls”,“productname”:[“Dulux Rainshield”],“quality”:“Acceptable”,“coat”:“Fibre Reinforced”,“testresult”:“N/A”,“locationarea”:“Village 2”,“action”:“N/A”,“facade”:“N/A”,“comments”:“View of full Rainshield application. Martin reported that a full primer and two Rainshield coats are applied followed by the two Weatherguard Ultrasmooth coats.”,“Inspection Images”:[“[https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/93qXJ4FB2NByrkjMTwcd.jpg”,“https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/zKiYxyWwZR7GnQNeX3z6.jpg”,“https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/r53u45GQQDv2ksVGSQJB.jpg”]}]](https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/93qXJ4FB2NByrkjMTwcd.jpg%22,%22https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/zKiYxyWwZR7GnQNeX3z6.jpg%22,%22https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/r53u45GQQDv2ksVGSQJB.jpg%22%5D%7D%5D)
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 2, 2025, 10:17am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/7 "2025-01-02T10:17:49Z")
I seem to be getting the following at the end of the image string: “%22%7D%5D”
[https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/SUj56kxwYjpe0GQq1ha3.jpg"}]](https://storage.googleapis.com/glide-prod.appspot.com/uploads-v2/jssrTkcm2Rd8rrLo4ylY/pub/SUj56kxwYjpe0GQq1ha3.jpg%22%7D%5D)
There must be some error in my syntax
The string represents
- `%7D` → `}`
- `%5D` → `]`
I am trying to see where/how they get pulled in.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 3, 2025, 1:00am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/8 "2025-01-03T01:00:56Z")
Does DocsAutomator support multiple images like that though? What are you trying to render over there?
@Rupert Can you please check this case?
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 3, 2025, 7:40am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/9 "2025-01-03T07:40:36Z")
I assume so… but I am currently testing a single image to render… no luck
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 3, 2025, 8:33am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/10 "2025-01-03T08:33:35Z")
> **[Glide | DocsAutomator](https://docs.docsautomator.co/integrations-api/glide)**
>
> Glide is a no-code software development platform that lets anyone create powerful apps and tools for business without any coding experience.
I would suggest reviewing the docs.
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### Author:  [@Rupert](https://community.glideapps.com/u/Rupert)
#### Post date: [January 3, 2025, 9:47am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/11 "2025-01-03T09:47:50Z")
Thanks for tagging @ThinhDinh!
Hi @Adrian_Rodgers, could you reach out in DA’s support chat? Lots of users are adding multiple images to documents and I’m sure we can get this to work quickly 🙂
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 3, 2025, 8:58pm UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/12 "2025-01-03T20:58:04Z")
Thanks @Rupert … but not sure how to get to the DA support chat. Could you post a link to it. Thanks.
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### Author:  [@Rupert](https://community.glideapps.com/u/Rupert)
#### Post date: [January 3, 2025, 9:10pm UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/13 "2025-01-03T21:10:42Z")
When you’re logged in ([https://app.docsautomator.co](https://app.docsautomator.co)), you should see the chat in the lower right corner
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 7, 2025, 11:26am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/14 "2025-01-07T11:26:41Z")
I am obviously missing something, as I dont see the chat… I thought it was due to not having a subscription so I subscribed… still no chat… I dont know if I have to wait for the subscription to become active.
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### Author:  [@Rupert](https://community.glideapps.com/u/Rupert)
#### Post date: [January 7, 2025, 11:38am UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/15 "2025-01-07T11:38:16Z")
Something in your browser seems to block the chat. Can you please reach out to [rupert@docsautomator.co](mailto:rupert@docsautomator.co)? I’ll get back to you there then. Thank you!
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### Author:  [@Adrian\_Rodgers](https://community.glideapps.com/u/Adrian_Rodgers)
#### Post date: [January 7, 2025, 1:36pm UTC](https://community.glideapps.com/t/docsautomator-getting-public-access-to-images/78842/16 "2025-01-07T13:36:24Z")
I used Microsoft Edge have been able to see the chat