# Docs ERROR (Emergency)

**URL:** <https://community.glideapps.com/t/docs-error-emergency/43576>\
**Category:** Report a Bug\
**Created:** [June 27, 2022, 12:54pm UTC](https://community.glideapps.com/t/docs-error-emergency/43576 "2022-06-27T12:54:41Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bahadir\_Kaya](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/bahadir_kaya/32/14065_2.png) [@Bahadir\_Kaya](https://community.glideapps.com/u/Bahadir_Kaya)\
**Post date:** [June 27, 2022, 12:54pm UTC](https://community.glideapps.com/t/docs-error-emergency/43576/1 "2022-06-27T12:54:41Z")

</div>

**My App/Pages Support link:**  
_Learn how to create one: [https://gl.ink/slink](https://gl.ink/slink)_

**Describe the bug:**  
Hi, I created app with 10+ users. They upload documents and make revision for them. Some documents started to give error when you try to open them.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/0/d0070ac21f592a2e2a21a0eac5d1ea088f032639.png)

**Expected Behaviour:**  
Normally, anyone with this link can open this document but google docs says access denied. how can i solve it?

**How to replicate:**  
_Describe in detail how to recreate the issue_

**Demonstration:**  
_You can create one using [https://www.loom.com/](https://www.loom.com/)_

---

<div class="post-metadata">

**Author:** ![Bahadir\_Kaya](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/bahadir_kaya/32/14065_2.png) [@Bahadir\_Kaya](https://community.glideapps.com/u/Bahadir_Kaya)\
**Post date:** [June 27, 2022, 12:59pm UTC](https://community.glideapps.com/t/docs-error-emergency/43576/2 "2022-06-27T12:59:41Z")

</div>

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/f/8fd7f6b387a7eb2311732020fc03c9eff0700f61.png)  
there a a lot of links some them opening some of them gives error. How can I solve it.

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 27, 2022, 2:36pm UTC](https://community.glideapps.com/t/docs-error-emergency/43576/3 "2022-06-27T14:36:10Z")

</div>

Might be worth submitting a support ticket.

[https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)