# Docs automator doesn't send the URL file back

**URL:** https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455
**Category:** Ask for Help
**Created:** [January 10, 2024, 8:21pm UTC](https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455 "2024-01-10T20:21:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Gabriel\_Eslava](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gabriel_eslava/32/66161_2.png) [@Gabriel\_Eslava](https://community.glideapps.com/u/Gabriel_Eslava)
#### Post date: [January 10, 2024, 8:21pm UTC](https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455/1 "2024-01-10T20:21:18Z")

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Hi!

I am using Docsautomator for create an pdf document, and works most part of the time.  
In some cases, generally when i have to many line itens, the integration show me the failure message from Glide:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/8/68ef08783b781819881f669d5ce0629d0ea1d0b0.png)

But when i go to the Google Drive folder i can see the pdf generated corretly:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/4/d41a50a5eec8e7e8a1bd5e5df23ee87bbd1bbb1f.png)

Fact’s:  
The problem is present in the Line Items from the doc;  
The problem doesn’t happen all the time;  
The problem seens to be in the amount of itens in the list.

Can this be a bug?

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 10, 2024, 11:45pm UTC](https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455/2 "2024-01-10T23:45:04Z")

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@Rupert Can you look into this?

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### Author: ![Rupert](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rupert/32/44178_2.png) [@Rupert](https://community.glideapps.com/u/Rupert)
#### Post date: [January 11, 2024, 7:39am UTC](https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455/3 "2024-01-11T07:39:27Z")

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Thanks for tagging @ThinhDinh! 🙏

@Gabriel_Eslava: Can you please reach out via [rupert@docsautomator.co](mailto:rupert@docsautomator.co) or in the in-app chat when you log into your DocsAutomator account? Confident we figure this out quickly 🙂

Thanks!

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### Author: ![Gabriel\_Eslava](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gabriel_eslava/32/66161_2.png) [@Gabriel\_Eslava](https://community.glideapps.com/u/Gabriel_Eslava)
#### Post date: [January 11, 2024, 12:13pm UTC](https://community.glideapps.com/t/docs-automator-doesnt-send-the-url-file-back/69455/4 "2024-01-11T12:13:35Z")

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Hi Rupert!  
I send a message in-app chat.