# DNS entry not working for WWW part

**URL:** <https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975>\
**Category:** Ask for Help\
**Tags:** actions\
**Created:** [August 29, 2024, 12:54pm UTC](https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975 "2024-08-29T12:54:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![David\_Gabler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_gabler/32/44332_2.png) [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Post date:** [August 29, 2024, 12:54pm UTC](https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975/1 "2024-08-29T12:54:19Z")

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_ **UPDATE** _  
I almost didn’t post this, because it works now. But hopefully this can help someone else.  
The difference in my setup from last night to this morning is the _order of the CNAME records_  
In my case, it seems to matter. The \_glideauthid entry needs to follow the www entry.  
_ **END UPDATE** _

Hi, I have set up my custom domain, and it is working, but the WWW does not resolve (even 24 hours later).

You can see it is set up right in Glide:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/9/790bf9a56680db3e4a1fb0c8ea31cb29168ecbb9.png)

Here are the settings from my domain manager:  
**TXT entry**  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/f/5fdf33d09aa4edaa3b94c1b8cea99057dc9ae58f.png)

**A records**

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/6/363cfed05cc12d15379d7f967ef00fb19bc917bb.png)

**And my CNAME entries**

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/7/67b89c1bbaceca34aab76c97171d8dabecf69065.png)

**Results in either of the next two errors coming up:**

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/7/97d094f94475dfee3c6c8b354e81353d042729ec.png)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/3/b38a1288c7a1bf66c34ff7071843e3ab0f867a7d.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [August 29, 2024, 1:41pm UTC](https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975/2 "2024-08-29T13:41:06Z")

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I’d be very surprised if the order matters, it’s just that SSL takes longer to propagate.