# Data Loss **URL:** \ **Category:** Report a Bug\ **Created:** [June 11, 2025, 6:58am UTC](https://community.glideapps.com/t/data-loss/82392 "2025-06-11T06:58:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Aurelien\_Morette](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aurelien_morette/32/73718_2.png) [@Aurelien\_Morette](https://community.glideapps.com/u/Aurelien_Morette)\ **Post date:** [June 11, 2025, 6:58am UTC](https://community.glideapps.com/t/data-loss/82392/1 "2025-06-11T06:58:02Z")
Some of my data isn’t showing up in my backend. Can you help me? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/8/48031bcba840d082ecbab1c03b0799c87a010831.jpeg) attached, I have 3475 lines while when it is displayed in front end, there are 3571 lines ---
**Author:** ![Mazen](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mazen/32/84042_2.png) [@Mazen](https://community.glideapps.com/u/Mazen)\ **Post date:** [June 11, 2025, 7:46am UTC](https://community.glideapps.com/t/data-loss/82392/2 "2025-06-11T07:46:07Z")
use this template and fill your information so the support team can help you. > [@Start Here: Reporting platform bugs & issues](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40): > > Use this section to report any platform-related issues. For account-specific issues, please see our [Support page](https://www.glideapps.com/support). Before reporting a bug Check [the Glide Status page](https://status.glideapps.com)[Follow our troubleshooting guide](https://www.glideapps.com/docs/reference/account/troubleshooting) for common issues [Search the community](https://community.glideapps.com/search?expanded=true) to see if your issue has already been reported If you’ve done all the above and are still having trouble, follow the steps below. Creating helpful bug reports The more information you provide, the better. Please include the app support link from your dashbo… _First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ * * * **Team ID:** - In the Glide dashoard URL, e.g. `https://go.glideapps.com/o/your-team-id-here/` **App ID:** - In the Glide builder URL, e.g. `https://go.glideapps.com/app/your-app-id-here/layout` **Description** - Tell us what’s happening. **How to replicate** - List the steps, in detail, for recreating the issue. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [June 11, 2025, 11:34pm UTC](https://community.glideapps.com/t/data-loss/82392/3 "2025-06-11T23:34:39Z")
I would advise speaking directly to the support team through the builder chat if you’re on a paid plan. The post you linked is quite old, it’s from the first Glide days. > [@Paid plan? Create a support ticket via Help chat](https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927): > > If you’re on a paid Glide plan, the best way to get help is by contacting our support team directly from your Glide dashboard or the builder. Use chat to ask for assistance, report platform issues, or share feedback while you’re working on your Glide apps. [Opening a support chat] Remember: While the Glide community is a great place to find guidance and advice for building Glide apps, it’s not the place to get help with account-specific issues like billing. Please get in touch with our team i… ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [December 8, 2025, 11:34pm UTC](https://community.glideapps.com/t/data-loss/82392/4 "2025-12-08T23:34:46Z")
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