# Data is not saved

**URL:** <https://community.glideapps.com/t/data-is-not-saved/18057>\
**Category:** Report a Bug\
**Created:** [November 6, 2020, 5:41pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057 "2020-11-06T17:41:23Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 6, 2020, 5:41pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/1 "2020-11-06T17:41:24Z")

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when users register their data is not saved in spreadsheets, and I have already tried to see if I had put something wrong, but it doesn’t seem: C probably if I have put something wrong, but I don’t know what, can someone help me?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2020, 5:42pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/2 "2020-11-06T17:42:19Z")

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Can you try scrolling all the way down your sheet to see if it’s there?

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**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 6, 2020, 5:44pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/3 "2020-11-06T17:44:12Z")

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it’s not on the sheet

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2020, 5:44pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/4 "2020-11-06T17:44:41Z")

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How do your users register?

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**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 6, 2020, 5:46pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/5 "2020-11-06T17:46:31Z")

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by a form

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2020, 5:48pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/6 "2020-11-06T17:48:03Z")

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Do you have a video of the bug in action to share here?

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**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 6, 2020, 6:27pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/7 "2020-11-06T18:27:36Z")

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I don’t have video but when I make a user from glide it looks like this

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/e/2e8771b504efe936a6e13d648def6548870584a4.png)

but when the user I do it from a normal mobile it appears like this

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/b/fb234d37136399c9687f3a0129160d93b77ad5d1.png)

in glide data the user is duplicated

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/b/9bc01a41233923374d74edae062badc2c0faa420.png)

and does not register on spreadsheets

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/f/0f1f434cbc5ffb1582a62f9f2aca2ab70654276d.png)

:c

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2020, 10:36pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/8 "2020-11-06T22:36:40Z")

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This is strange. Does your app contain any sensitive data, can you give me the option to copy it back for a deeper look?

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<div class="post-metadata">

**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 6, 2020, 10:49pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/9 "2020-11-06T22:49:24Z")

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it has no confidential data, you can look at it

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2020, 11:52pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/10 "2020-11-06T23:52:14Z")

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Can you share your app’s link and turn on the option to copy?

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 7, 2020, 1:14pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/11 "2020-11-07T13:14:55Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/0/c0f86dbbceaf81d79b72071b10d81924d84b2e07.png)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/8/a876575c79e5d93a0bcfe883c742bc1dcedf7cbb.png)

You have a few users down here.

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<div class="post-metadata">

**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 7, 2020, 1:17pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/12 "2020-11-07T13:17:02Z")

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I create them from glide, but the problem is when they do it from the mobile

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 7, 2020, 1:19pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/13 "2020-11-07T13:19:28Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/b/4b255ffbaf419c3d91ce3f469a46b0f1c37ae1a4.jpeg)

Why do you have this “email is empty” option?

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<div class="post-metadata">

**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 7, 2020, 1:21pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/14 "2020-11-07T13:21:12Z")

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It was the only way to see that or not, so I put it in a tutorial that I saw, I don’t know about this, I’m new to glide ☹

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 7, 2020, 1:38pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/15 "2020-11-07T13:38:19Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/8/885f82a4ff44fbf9b610107a73178adf92659f93.jpeg)

You have already filtered that screen by email.

If you want to let users edit their profile, turn on the edit option here.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/b/2bda7b17bb8be0d6d728cb32a87355b74258ea69.jpeg)

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<div class="post-metadata">

**Author:** ![paulaYdanna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/paulaydanna/32/16082_2.png) [@paulaYdanna](https://community.glideapps.com/u/paulaYdanna)\
**Post date:** [November 7, 2020, 2:02pm UTC](https://community.glideapps.com/t/data-is-not-saved/18057/16 "2020-11-07T14:02:27Z")

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thank you!!!
