# Custom link not responding after I re-upgraded **URL:** \ **Category:** Report a Bug\ **Created:** [October 17, 2020, 10:49am UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256 "2020-10-17T10:49:59Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Eric\_Ruiz\_Molero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_ruiz_molero/32/15371_2.png) [@Eric\_Ruiz\_Molero](https://community.glideapps.com/u/Eric_Ruiz_Molero)\ **Post date:** [October 17, 2020, 10:49am UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/1 "2020-10-17T10:49:59Z")
My app’s URL: [https://telmo.glideapp.io/](https://telmo.glideapp.io/) I have this app on pro plan and I customize the link to: surf.treseiscero.app My hosting provider has told be everything is correct and the two green checks are available on Glide but the app is not working on that link. I think the problem is that yesterday I downgraded the app unintentionally and right afterwards I upgraded again. After that action everything was perfect until I customize the link. Anyone has any clue? Thank you! Eric ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [October 17, 2020, 11:04am UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/2 "2020-10-17T11:04:42Z")
Probably it takes 24 hours to be up again, if I recall right. ---
**Author:** ![Eric\_Ruiz\_Molero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_ruiz_molero/32/15371_2.png) [@Eric\_Ruiz\_Molero](https://community.glideapps.com/u/Eric_Ruiz_Molero)\ **Post date:** [October 17, 2020, 11:13am UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/3 "2020-10-17T11:13:56Z")
Okey, I will tell you within 12hours 😉 ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [October 17, 2020, 2:26pm UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/4 "2020-10-17T14:26:42Z")
Just wanted to say how nice your app is. Clean design and easy to use. Well done 👏 ---
**Author:** ![Eric\_Ruiz\_Molero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_ruiz_molero/32/15371_2.png) [@Eric\_Ruiz\_Molero](https://community.glideapps.com/u/Eric_Ruiz_Molero)\ **Post date:** [October 23, 2020, 1:51pm UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/5 "2020-10-23T13:51:12Z")
The problem was solved by the Glide Team. Not sure what was happening… ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [December 11, 2021, 1:14pm UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/6 "2021-12-11T13:14:09Z")
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [December 13, 2021, 10:28pm UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/7 "2021-12-13T22:28:21Z")
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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [December 13, 2021, 10:28pm UTC](https://community.glideapps.com/t/custom-link-not-responding-after-i-re-upgraded/17256/8 "2021-12-13T22:28:22Z")