# Custom Domain won't validate **URL:** \ **Category:** Ask for Help\ **Created:** [March 26, 2020, 7:43pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915 "2020-03-26T19:43:21Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Sheryl\_Joyce](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sheryl_joyce/32/3764_2.png) [@Sheryl\_Joyce](https://community.glideapps.com/u/Sheryl_Joyce)\ **Post date:** [March 27, 2020, 4:52pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/21 "2020-03-27T16:52:37Z")
@Jason seems to be okay now…thanks so much for your help. ---
**Author:** ![ddukes](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@ddukes](https://community.glideapps.com/u/ddukes)\ **Post date:** [March 27, 2020, 7:35pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/22 "2020-03-27T19:35:41Z")
Hi there, I’ve been trying this for a week. Following exactly what to the guide and tool tells me to do but still no luck validating my custom domain using the DNS records on GoDaddy hosting. I want to migrate my app to the top level of supportlocaldallas dot com. Below is what I get using the tool. **Custom Domain:** [supportlocaldallas.com](http://supportlocaldallas.com/) **Setup Code:** wk5XXXXXXXXXXXX (example - changed code for privacy purpose) **DNS records to add to [supportlocaldallas.com](http://supportlocaldallas.com/):** Name, Type, TTL, Data/Value @, A, 1h, 77.83.143.65 @, AAAA, 1h, 2a09:8280:1:ce:e5f0:d577:241:56 \_glideauthid, TXT, 1h, wk5XXXXXXXXXXXX I then go into my DNS manager at GoDaddy and create the following records: Type, Name, Value, TTL A, @, 77.83.143.65, 1 Hour AAAA, @, 2a09:8280:1:ce:e5f0:d577:241:56, 1 Hour TXT, \_glideauthid, wk5XXXXXXXXXXXX, 1 Hour It is an identical match from what I’m giving on tool so I’m not sure what is going on or what I’m missing here… It’s been a day, retried, wait, retried, etc. Would love some assistance here. Thanks! ---
**Author:** ![ddukes](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@ddukes](https://community.glideapps.com/u/ddukes)\ **Post date:** [March 27, 2020, 7:46pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/23 "2020-03-27T19:46:45Z")
I think i’m having issues because of this glitch. ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [March 27, 2020, 8:20pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/24 "2020-03-27T20:20:55Z")
Your records look right. Do you have any other records that could be causing a conflict? ---
**Author:** ![ddukes](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@ddukes](https://community.glideapps.com/u/ddukes)\ **Post date:** [March 27, 2020, 8:49pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/25 "2020-03-27T20:49:03Z")
![records](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/9/971fb1828c03575ae990946a4f62bc72719e83a5.jpeg) Here are my records. I didn’t touch any of the records that were initially there. Only added what I mentioned below. ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [March 27, 2020, 9:21pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/26 "2020-03-27T21:21:04Z")
I’m pretty sure you need to remove the other A record there (“Parked”). ---
**Author:** ![ddukes](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@ddukes](https://community.glideapps.com/u/ddukes)\ **Post date:** [March 27, 2020, 10:08pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/27 "2020-03-27T22:08:54Z")
That did it. Thanks David! ---
**Author:** ![BartE](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/barte/32/4752_2.png) [@BartE](https://community.glideapps.com/u/BartE)\ **Post date:** [March 27, 2020, 10:48pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/28 "2020-03-27T22:48:51Z")
thanks jason! ---
**Author:** ![InsuredNomads](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/insurednomads/32/4459_2.png) [@InsuredNomads](https://community.glideapps.com/u/InsuredNomads)\ **Post date:** [May 5, 2020, 10:39am UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/30 "2020-05-05T10:39:15Z")
I’m having the same issue, for 2 weeks I’ve been working to get the app in my org to be the published app. Followed the directions, removed the domain from the old app and changed the a/aaaa/txt records (repeatedly) and the app is still the old app on the custom domain ([http://GlobalNomadGuide.app](http://GlobalNomadGuide.app))/ Help. ![Screen Shot 2020-05-05 at 7.37.05 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/4/472a28fd70ef97d104673faa86f6313014d4f0c1.png) ---
**Author:** ![5starbiz](https://avatars.discourse-cdn.com/v4/letter/5/59ef9b/32.png) [@5starbiz](https://community.glideapps.com/u/5starbiz)\ **Post date:** [May 6, 2020, 4:09am UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/31 "2020-05-06T04:09:21Z")
I am having the same issue… I’m using Cloudflare. On my hosting account, Siteground, I setup a new Sub Domain, online.newhavenhappenings. I created an SSL cert for that subdomain. I proceeded to Cloudflare and changed the settings as provided by Glideapp. ![Screen Shot 2020-05-05 at 10.41.13 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/6/665fb2f9e2e7fb7cb6bbe9108a9401413923eca4.png) I cannot get the CNAME to verify. Only the TXT. Can someone help… ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [May 6, 2020, 5:05am UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/32 "2020-05-06T05:05:34Z")
@InsuredNomads @5starbiz sorry for your trouble — we’ll investigate in the morning. ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [May 6, 2020, 5:13am UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/33 "2020-05-06T05:13:08Z")
Please disable the proxy for cloudflare. It will actually interfere with your app and prevents domain validation. ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [May 6, 2020, 5:14am UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/34 "2020-05-06T05:14:01Z")
Looks like you got it working ---
**Author:** ![InsuredNomads](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/insurednomads/32/4459_2.png) [@InsuredNomads](https://community.glideapps.com/u/InsuredNomads)\ **Post date:** [May 6, 2020, 12:51pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/35 "2020-05-06T12:51:37Z")
No, it’s still our old app that is visible. Have NO IDEA why. Configuration has been changed, verified, updated and it’s still the old app not the one in orgs that is visible to the public. ---
**Author:** ![InsuredNomads](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/insurednomads/32/4459_2.png) [@InsuredNomads](https://community.glideapps.com/u/InsuredNomads)\ **Post date:** [May 6, 2020, 12:53pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/36 "2020-05-06T12:53:41Z")
Thanks @david, really really want to get this live and it’s been pending for quite some now. Grateful for your help on troubleshooting it. ---
**Author:** ![5starbiz](https://avatars.discourse-cdn.com/v4/letter/5/59ef9b/32.png) [@5starbiz](https://community.glideapps.com/u/5starbiz)\ **Post date:** [May 6, 2020, 1:05pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/37 "2020-05-06T13:05:45Z")
OK.Thanks. That WORKED!!! Love this community! ---
**Author:** ![5starbiz](https://avatars.discourse-cdn.com/v4/letter/5/59ef9b/32.png) [@5starbiz](https://community.glideapps.com/u/5starbiz)\ **Post date:** [May 6, 2020, 1:08pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/38 "2020-05-06T13:08:13Z")
Thanks. Jason was able to steer me in the right direction with removing the Proxy. That did it… Thanks for your help ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [May 6, 2020, 4:18pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/39 "2020-05-06T16:18:53Z")
Did you unset the domain on the old app? ---
**Author:** ![InsuredNomads](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/insurednomads/32/4459_2.png) [@InsuredNomads](https://community.glideapps.com/u/InsuredNomads)\ **Post date:** [May 6, 2020, 7:28pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/40 "2020-05-06T19:28:54Z")
Yes, and no success. Is there another way for support other than the forum? ---
**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\ **Post date:** [May 6, 2020, 7:29pm UTC](https://community.glideapps.com/t/custom-domain-wont-validate/5915/41 "2020-05-06T19:29:49Z")
Please email both app ids and the target domain and which app it should go on to [jason@glideapps.com](mailto:jason@glideapps.com) [Previous page](https://community.glideapps.com/t/custom-domain-wont-validate/5915.md?page=1) [Next page](https://community.glideapps.com/t/custom-domain-wont-validate/5915.md?page=3)