# Custom Domain Name Configuration Issue

**URL:** https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284
**Category:** Ask for Help
**Created:** [February 22, 2023, 9:50am UTC](https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284 "2023-02-22T09:50:07Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![pepewaio](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pepewaio](https://community.glideapps.com/u/pepewaio)
#### Post date: [February 22, 2023, 9:50am UTC](https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284/1 "2023-02-22T09:50:07Z")

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Dear Community and Support

Wondering why the custom domain configuration setting for the following

1. \_glideauthid
2. @  
became irrelevant and we have to reconfigure with new values.

 ![Godaddy Configuration](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/0/e06137c717c70453957eee92c25f2e85c8c7aa94.jpeg)

Right now for some reason the domain verification does not work. Notice that the AAAA is empty and we couldn’t place this value in GoDaddy

 ![Godaddy Configuration 2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/b/eb1d85807eebb4c95b0ec29c1843df8cc40cd479.jpeg)

 ![why is this empty and we couldnt set this in DNS](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/8/a85d617b25ee7511cf44cf0365d595d5eafe903c.jpeg)

 ![Custom Domain Configuration Rebooted](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7bcbeda6249e6e9081679f07ebf19943c9fd8a76.jpeg)

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 22, 2023, 11:38pm UTC](https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284/2 "2023-02-22T23:38:04Z")

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@SantiagoPerez can you help with this? Thank you.

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### Author: ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [February 22, 2023, 11:39pm UTC](https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284/3 "2023-02-22T23:39:17Z")

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Hey @ThinhDinh

Thanks for flagging.

@pepewaio,

Thanks for reporting this! Would you mind submitting a ticket so we can take a closer look at it?

Thanks for your understanding!

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 22, 2023, 11:53pm UTC](https://community.glideapps.com/t/custom-domain-name-configuration-issue/58284/4 "2023-02-22T23:53:48Z")

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To submit a ticket, please follow this: While the app is opened in the builder, select the “?” button at the bottom right. That will bring you to a support page, which currently has an “Open Support Ticket” link.
