# Custom Domain Configuration - Invalid Procedure For Sub-Level Domains

**URL:** <https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798>\
**Category:** Report a Bug\
**Tags:** dns\
**Created:** [February 5, 2025, 2:45pm UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798 "2025-02-05T14:45:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [February 5, 2025, 2:45pm UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798/1 "2025-02-05T14:45:52Z")

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### Description

The procedure for configuring a custom domain.

### Steps to Reproduce:

1. Go to the custom domain configuration.
2. Enter a subdomain with multiple sub-levels (e.g., `myapp.my.sub.domain.com`).  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/c/bcadd8a92b8f6a45eebb43dea27a05a37d51d1a4.png)
3. Observe the DNS records provided:

- The suggested records include unnecessary extra sub-levels.
- Example As you can see, the DNS records needed are adding the extra sub-levels:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/4/945d207a5897e0773cc4569050565b3a76de2330.png)

### Issue:

Glide assumes that the custom domain is only one level deep (e.g., `myapp.mydomain.com` or `myapp.com`).

However, this is just a **visual bug**. The correct DNS configuration **does work** if set up manually **without** the extra sub-levels:

- `myapp CNAME custom.glideapps.com`
- `_glideauthid.myapp TXT`

### Expected Fix:

Glide should correct the displayed instructions to prevent confusion. Some users might not realize they need to adjust the DNS records manually.

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [February 6, 2025, 12:21am UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798/2 "2025-02-06T00:21:58Z")

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[@glide\_help](https://community.glideapps.com/groups/glide_help) I think this should be dealt with.

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<div class="post-metadata">

**Author:** ![comm\_support\_agent](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/comm_support_agent/32/84195_2.png) [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)\
**Post date:** [February 13, 2025, 12:31am UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798/3 "2025-02-13T00:31:11Z")

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Looking into this one… Will report back soon!

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<div class="post-metadata">

**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [February 13, 2025, 12:43am UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798/4 "2025-02-13T00:43:29Z")

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Thank youuuu

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [August 12, 2025, 12:43am UTC](https://community.glideapps.com/t/custom-domain-configuration-invalid-procedure-for-sub-level-domains/79798/5 "2025-08-12T00:43:46Z")

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