# Custom Domain configuration for GlidePro

**URL:** <https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916>\
**Category:** Ask for Help\
**Created:** [October 5, 2019, 6:41pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916 "2019-10-05T18:41:51Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [May 2, 2020, 12:58pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/11 "2020-05-02T12:58:20Z")

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You will need to set up a redirect, so [www.hophob.co](http://www.hophob.co) will redirect to [hophob.co](http://hophob.co). I’m not sure how this is done, but I’m sure a quick search for your domain provider should give you the answer.

> [@This site can't be reached](https://community.glideapps.com/t/this-site-cant-be-reached/3984):
>
> Hi, I just put my site live, with custom domain, but it only loads when typed in without “www”. If I type in “[www.domain.com](http://www.domain.com)”, then I get this error: This site can’t be reached www.altfix.app ’s server IP address could not be found. DNS\_PROBE\_FINISHED\_NXDOMAIN

> [@Unable to open app on mobile](https://community.glideapps.com/t/unable-to-open-app-on-mobile/3545):
>
> I have upgraded my app [https://wevet.care](http://wevet.care) to pro and requested an external group of testers to test the app. However, 4 out of the six testers ( 3 Using Samsung A6 Plus & J8 - Samsung & Chrome browser & 1 iPhone 6 IOS ver12.4.3 – Safari browser) where unable to load the app on their mobiles as they keep on getting the following message: Not secured: Configuration in progress, please wait… Please advise.

> [@Accessing site without www](https://community.glideapps.com/t/accessing-site-without-www/3058):
>
> My app’s URL: [https://hangsober.com](https://hangsober.com) If I try to access the site with a www prefix I get a privacy error … how can i resolve this so that people can access my site with the www ?

> [@DNS and WWW. bug](https://community.glideapps.com/t/dns-and-www-bug/2645):
>
> Hello, When i write [www.comovert.fr](http://www.comovert.fr) internet send me directly to the GlideApp Home page but when i write [comovert.fr](http://comovert.fr) i go to my website. Do there is a DNS parameter that i can change or add to have the [www.comovert.fr](http://www.comovert.fr) redirecting to my website ?

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