# Custom Domain configuration for GlidePro

**URL:** <https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916>\
**Category:** Ask for Help\
**Created:** [October 5, 2019, 6:41pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916 "2019-10-05T18:41:51Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![luc\_anthony](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luc_anthony/32/630_2.png) [@luc\_anthony](https://community.glideapps.com/u/luc_anthony)\
**Post date:** [October 5, 2019, 6:41pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/1 "2019-10-05T18:41:51Z")

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Good afternoon everyne, i hope you are all doing well.

I just signed up for Glide pro. I am trying to add my custom domain. I just registered and purchased a domain on google domains. I am pretty confused with this domain configuration tutorial ([Glide Docs](https://docs.glideapps.com/all/etc/glide-pro#configuring-a-custom-domain)) .

Does anybody have experience with this ? My custom domain is : [gohula.io](http://gohula.io/)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [October 5, 2019, 6:56pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/2 "2019-10-05T18:56:26Z")

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Hello! Use the tool we’ve linked to in the tutorial to preview the DNS records you’ll need to add: [https://codepen.io/dvdsgl/full/qerewL](https://codepen.io/dvdsgl/full/qerewL)

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**Author:** ![JackVaughan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jackvaughan/32/49023_2.png) [@JackVaughan](https://community.glideapps.com/u/JackVaughan)\
**Post date:** [January 14, 2020, 8:16am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/4 "2020-01-14T08:16:16Z")

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**Author:** ![MI\_I](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mi_i/32/2794_2.png) [@MI\_I](https://community.glideapps.com/u/MI_I)\
**Post date:** [March 23, 2020, 12:20am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/6 "2020-03-23T00:20:29Z")

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Ok thank,…  
can I make server and domain from bluehost domain, hosting server, and local storage data, and also make intergration from third party…?

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**Author:** ![Md\_Muntasir\_Mamun\_Jo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/md_muntasir_mamun_jo/32/5275_2.png) [@Md\_Muntasir\_Mamun\_Jo](https://community.glideapps.com/u/Md_Muntasir_Mamun_Jo)\
**Post date:** [April 10, 2020, 6:15am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/7 "2020-04-10T06:15:56Z")

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I am stuck. Here is my configuration in Namecheap. But it did not work. Can someone please help?

 ![namecheap](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/e/e228de83275473c249dcf8b22a39da0bd2699f65.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 11, 2020, 8:55pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/8 "2020-04-11T20:55:28Z")

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@Md_Muntasir_Mamun_Jo Is it still not working? Sometimes it can take awhile before it starts to work.

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**Author:** ![Md\_Muntasir\_Mamun\_Jo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/md_muntasir_mamun_jo/32/5275_2.png) [@Md\_Muntasir\_Mamun\_Jo](https://community.glideapps.com/u/Md_Muntasir_Mamun_Jo)\
**Post date:** [April 12, 2020, 1:08am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/9 "2020-04-12T01:08:18Z")

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@Jeff_Hager, it did work. Thank you.

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**Author:** ![Sudharsan\_Jayaraman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sudharsan_jayaraman/32/3059_2.png) [@Sudharsan\_Jayaraman](https://community.glideapps.com/u/Sudharsan_Jayaraman)\
**Post date:** [May 1, 2020, 6:52pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/10 "2020-05-01T18:52:01Z")

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![Screenshot 2020-05-02 at 12.12.47 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/6/69a3f2c2a4de092428c17776070bebdb6b882613.png)

Updated the detailed shared as per docs. But the domain only opens for [hophob.co](http://hophob.co) and not [www.hophob.co](http://www.hophob.co)

Please suggest. Its urgent. Any customer care to reach?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [May 2, 2020, 12:58pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/11 "2020-05-02T12:58:20Z")

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You will need to set up a redirect, so [www.hophob.co](http://www.hophob.co) will redirect to [hophob.co](http://hophob.co). I’m not sure how this is done, but I’m sure a quick search for your domain provider should give you the answer.

> [@This site can't be reached](https://community.glideapps.com/t/this-site-cant-be-reached/3984):
>
> Hi, I just put my site live, with custom domain, but it only loads when typed in without “www”. If I type in “[www.domain.com](http://www.domain.com)”, then I get this error: This site can’t be reached www.altfix.app ’s server IP address could not be found. DNS\_PROBE\_FINISHED\_NXDOMAIN

> [@Unable to open app on mobile](https://community.glideapps.com/t/unable-to-open-app-on-mobile/3545):
>
> I have upgraded my app [https://wevet.care](http://wevet.care) to pro and requested an external group of testers to test the app. However, 4 out of the six testers ( 3 Using Samsung A6 Plus & J8 - Samsung & Chrome browser & 1 iPhone 6 IOS ver12.4.3 – Safari browser) where unable to load the app on their mobiles as they keep on getting the following message: Not secured: Configuration in progress, please wait… Please advise.

> [@Accessing site without www](https://community.glideapps.com/t/accessing-site-without-www/3058):
>
> My app’s URL: [https://hangsober.com](https://hangsober.com) If I try to access the site with a www prefix I get a privacy error … how can i resolve this so that people can access my site with the www ?

> [@DNS and WWW. bug](https://community.glideapps.com/t/dns-and-www-bug/2645):
>
> Hello, When i write [www.comovert.fr](http://www.comovert.fr) internet send me directly to the GlideApp Home page but when i write [comovert.fr](http://comovert.fr) i go to my website. Do there is a DNS parameter that i can change or add to have the [www.comovert.fr](http://www.comovert.fr) redirecting to my website ?

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**Author:** ![Sudharsan\_Jayaraman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sudharsan_jayaraman/32/3059_2.png) [@Sudharsan\_Jayaraman](https://community.glideapps.com/u/Sudharsan_Jayaraman)\
**Post date:** [May 13, 2020, 6:44am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/12 "2020-05-13T06:44:47Z")

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We have tried contacting the domain and setup a redirect. However, we are getting the following error now

This site can’t provide a secure [connectionwww.hophob.co](http://connectionwww.hophob.co) sent an invalid response.  
ERR\_SSL\_PROTOCOL\_ERROR

The issue seems to be with the SSL certificate, could you please advice on how to apply for my website?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [May 13, 2020, 12:53pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/13 "2020-05-13T12:53:22Z")

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I have no experience setting up a domain and working with certificates, so take that for what it’s worth, but I would imagine that your ssl cert would need to cover the top domain and all subdomains instead of only covering the top domain. Sorry I can’t help more on this.

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**Author:** ![Aristide\_Salvatore](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aristide_salvatore/32/5099_2.png) [@Aristide\_Salvatore](https://community.glideapps.com/u/Aristide_Salvatore)\
**Post date:** [May 20, 2020, 9:54pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/14 "2020-05-20T21:54:52Z")

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I have trouble to custom the URL please HELP.

When Jack on the Video step by step says “Copy DNS Auth” i dont see the option, im pro user

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**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\
**Post date:** [May 21, 2020, 1:57am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/15 "2020-05-21T01:57:43Z")

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These are the only 2 parameters you need to add to your DNS records:

![Screen Shot 2020-05-20 at 8.56.35 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/b/b87639e9dfa59d74ccdc41d376294def549d2a4d.png)

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**Author:** ![Gliderrr](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gliderrr/32/5215_2.png) [@Gliderrr](https://community.glideapps.com/u/Gliderrr)\
**Post date:** [May 21, 2020, 11:07am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/16 "2020-05-21T11:07:56Z")

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Hi,

I had a similar issue when I upgraded to pro. The solution is to simply wait. The SSL certificate that Glide provides might take up to 24h to initialize.

My post about it: [My custom domain app get wrong SSL certificate](https://community.glideapps.com/t/my-custom-domain-app-get-wrong-ssl-certificate/5859/7)

PS: I’m leaving this here in case this convo has more visitors with a similar issue.

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**Author:** ![Gliderrr](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gliderrr/32/5215_2.png) [@Gliderrr](https://community.glideapps.com/u/Gliderrr)\
**Post date:** [May 21, 2020, 11:10am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/17 "2020-05-21T11:10:47Z")

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By the way, do not change the data in in the Glide DNS wizard, just copy it by clicking on the little squares to the right of each value.

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**Author:** ![Mighty](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mighty/32/340_2.png) [@Mighty](https://community.glideapps.com/u/Mighty)\
**Post date:** [May 21, 2020, 2:37pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/18 "2020-05-21T14:37:43Z")

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I am having a similar issue. Its been days and My URL has still not verified.  
Bought a fresh domain copied the parameters and it has been nearly 4 days now

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**Author:** ![11119](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/11119/32/7887_2.png) [@11119](https://community.glideapps.com/u/11119)\
**Post date:** [May 25, 2020, 5:48am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/19 "2020-05-25T05:48:52Z")

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I have same issue and its been 5 days passed.  
Might be related that the domain is on WIX

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**Author:** ![pluhg](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pluhg/32/177_2.png) [@pluhg](https://community.glideapps.com/u/pluhg)\
**Post date:** [July 19, 2020, 8:55pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/20 "2020-07-19T20:55:47Z")

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I’ve set up a custom URL and users are able to access the App and sign in with an email or by using their Google account. I configured the custom URL in Glide with www so it’s [www.myurl.com](http://www.myurl.com). However, whenever a user browses to [myurl.com](http://myurl.com) without the www they can access the App but authenticating with their Google account does not work. They get an “Internal Server” error.

Please Help!

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**Author:** ![StephM](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@StephM](https://community.glideapps.com/u/StephM)\
**Post date:** [September 3, 2020, 1:13pm UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/21 "2020-09-03T13:13:44Z")

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hey @pluhg in case still relevant, when updating your DNS records, you just need to add a second A-type record with exact same answer key just change the host name to [myurl.com](http://myurl.com) (without the “www”)

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**Author:** ![Naw042](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naw042/32/20494_2.png) [@Naw042](https://community.glideapps.com/u/Naw042)\
**Post date:** [January 26, 2021, 12:23am UTC](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916/23 "2021-01-26T00:23:59Z")

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I’m having the exact same problem. Could you elaborate on the solution?

So should it be:  
name= [myurl.com](http://myurl.com)  
Type= A  
TTL= 1h  
Data= (same as other A-type record)

I’m using Google Domains

[Next page](https://community.glideapps.com/t/custom-domain-configuration-for-glidepro/916.md?page=2)
