# Custom Domain - Cloudflare 1000 Error
**URL:** https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348
**Category:** Ask for Help
**Created:** [January 19, 2025, 5:16pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348 "2025-01-19T17:16:23Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@dmitrya](https://community.glideapps.com/u/dmitrya)
#### Post date: [January 19, 2025, 5:16pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/1 "2025-01-19T17:16:23Z")
We have a number of apps in our paid Glide account which all lead to Cloudflare 1000 error.
We tried everything - new domain names, cloning apps, creating new team, pre-paying for a year – but custom domains still do not work.
Cloudflare support confirmed that the issue is with misconfiguration on Glide’s side. But support is reluctant to help, we are only getting deflection messages despite this been a clear bug.
Has anyone on this community managed to reach actual support team? Any tips on how to get their attention (vs the automated bots)?
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 19, 2025, 5:50pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/2 "2025-01-19T17:50:15Z")
You can click on talk to support from the chat floating icon inside the Glide Builder.
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### Author:  [@dmitrya](https://community.glideapps.com/u/dmitrya)
#### Post date: [January 19, 2025, 5:53pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/3 "2025-01-19T17:53:40Z")
They are reading my messages but not replying. Any other avenue? Thank you!
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 19, 2025, 6:03pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/4 "2025-01-19T18:03:52Z")
When was the last time you sent message?
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [January 19, 2025, 6:23pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/5 "2025-01-19T18:23:34Z")
Something to check
> [@DNS Error 1000](https://community.glideapps.com/t/dns-error-1000/77796/11):
>
> i asked the cloudflare community. they said i should change the settings to unproxied (DNS-only), because my website already is on Cloudflare. with this setting it works.
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### Author:  [@dmitrya](https://community.glideapps.com/u/dmitrya)
#### Post date: [January 19, 2025, 6:29pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/6 "2025-01-19T18:29:06Z")
Thank you! We checked this and every other post on this forum and in help centre, no luck.
Issues persists since end of December; before that all custom domains were working properly.
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### Author:  [@dmitrya](https://community.glideapps.com/u/dmitrya)
#### Post date: [January 20, 2025, 6:51pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/7 "2025-01-20T18:51:54Z")
Update - still radio silence for the support team, or any other team at Glide we reached out to.
Anyone has update on whether the company is doing ok?
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [January 20, 2025, 6:52pm UTC](https://community.glideapps.com/t/custom-domain-cloudflare-1000-error/79348/8 "2025-01-20T18:52:52Z")
Today is holiday for them, so you will probably don’t have any news today, unfortunately.