# Custom Domain Bug **URL:** \ **Category:** Report a Bug\ **Created:** [July 4, 2024, 5:31pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629 "2024-07-04T17:31:54Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![xaviigna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/xaviigna/32/29090_2.png) [@xaviigna](https://community.glideapps.com/u/xaviigna)\ **Post date:** [July 4, 2024, 5:31pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/1 "2024-07-04T17:31:54Z")
Hello There, I have been facing this error since 3 days ago. I set my A and TXT records on my hosting provider (Namecheap) however, is not pointing my apps. Any ideas how to fix this? ([Start Here: Reporting platform bugs & issues](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40))\_ ![Screenshot 2024-07-04 at 11.24.04 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/6/76fae627e7e0b03e23dcf8f0d3a011b5dbd40510.jpeg) * * * **Team ID:** - In the Glide dashoard URL, e.g. `https://go.glideapps.com/o/your-team-id-here/` **App ID:** - In the Glide builder URL, e.g. `https://go.glideapps.com/app/your-app-id-here/layout` **Description** - Tell us what’s happening. **How to replicate** - List the steps, in detail, for recreating the issue. ---
**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\ **Post date:** [July 4, 2024, 6:06pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/2 "2024-07-04T18:06:16Z")
Does the info here help? > **[Troubleshooting Custom Domains | Glide Help Center](https://help.glideapps.com/en/articles/9421250-troubleshooting-custom-domains)** > > Get help with common issues configuring custom domains. ---
**Author:** ![xaviigna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/xaviigna/32/29090_2.png) [@xaviigna](https://community.glideapps.com/u/xaviigna)\ **Post date:** [July 4, 2024, 6:14pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/3 "2024-07-04T18:14:29Z")
Tried several times before jump to Community post. What should I do? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [July 5, 2024, 1:08am UTC](https://community.glideapps.com/t/custom-domain-bug/74629/4 "2024-07-05T01:08:47Z")
The error is indicating that you have an A record that is incorrectly pointing at 162.255.119.86. Have you checked carefully on Namecheap to ensure that isn’t the case? ---
**Author:** ![xaviigna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/xaviigna/32/29090_2.png) [@xaviigna](https://community.glideapps.com/u/xaviigna)\ **Post date:** [July 5, 2024, 8:51pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/5 "2024-07-05T20:51:04Z")
Hello Darren. I don’t think so. I checked if any A record are pointing at 162.255.119.86, but doesn’t even appear. I don’t know what else to do ---
**Author:** ![kabookie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kabookie/32/10994_2.png) [@kabookie](https://community.glideapps.com/u/kabookie)\ **Post date:** [July 6, 2024, 4:22pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/6 "2024-07-06T16:22:51Z")
I use Namecheap all the time and don’t have issues with custom domains. I delete any and all A records, no matter where they are pointing. ---
**Author:** ![Mike\_Hall1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mike_hall1/32/60927_2.png) [@Mike\_Hall1](https://community.glideapps.com/u/Mike_Hall1)\ **Post date:** [July 11, 2024, 12:31am UTC](https://community.glideapps.com/t/custom-domain-bug/74629/7 "2024-07-11T00:31:36Z")
I’m having an issue with the custom domain as well. The FAQs on it don’t help. My bug specifically occurs when trying to add a custom domain with the same name as a previous app (I opened another topic on this). Only difference is that mine doesn’t show any host/type/data its all blank ---
**Author:** ![vras\_dinand](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vras_dinand/32/64071_2.png) [@vras\_dinand](https://community.glideapps.com/u/vras_dinand)\ **Post date:** [July 16, 2024, 12:44pm UTC](https://community.glideapps.com/t/custom-domain-bug/74629/8 "2024-07-16T12:44:47Z")
hello @Darren_Murphy my problem same this,any solution for this? i put setting same in my domain ---
**Author:** ![xaviigna](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/xaviigna/32/29090_2.png) [@xaviigna](https://community.glideapps.com/u/xaviigna)\ **Post date:** [August 9, 2024, 12:13am UTC](https://community.glideapps.com/t/custom-domain-bug/74629/9 "2024-08-09T00:13:14Z")
Hello There! I found the error, just change inside Namecheap \> from namecheapDNS to WebDNS. Hope this help! ---
**Author:** ![vras\_dinand](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vras_dinand/32/64071_2.png) [@vras\_dinand](https://community.glideapps.com/u/vras_dinand)\ **Post date:** [August 22, 2024, 4:02am UTC](https://community.glideapps.com/t/custom-domain-bug/74629/10 "2024-08-22T04:02:10Z")
can you captured example thiss solution,i dont understand for this ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [February 18, 2025, 4:03am UTC](https://community.glideapps.com/t/custom-domain-bug/74629/11 "2025-02-18T04:03:06Z")
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