# Custom and glide domain doesn't load under Chrome desktop

**URL:** https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093
**Category:** Report a Bug
**Created:** [July 19, 2023, 1:49am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093 "2023-07-19T01:49:00Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![kingzy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kingzy/32/15690_2.png) [@kingzy](https://community.glideapps.com/u/kingzy)
#### Post date: [July 19, 2023, 1:49am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/1 "2023-07-19T01:49:00Z")

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My client’s Glide app: [https://leda.alexanderassociates.my/](https://leda.alexanderassociates.my/) cannot load under Chrome, in desktop mode. Works in Mobile and other browsers.

 ![Screenshot 2023-07-19 at 9.46.25 AM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/e/5e5246f9fe2f021761bcac44b7b0e1889d673039.png)

And here’s the icing on the cake, my support link doesn’t work: [Glide](https://go.glideapps.com/support/6284f1d3-e367-407b-bcd1-9a865a699bc4)

 ![Screenshot 2023-07-19 at 09-48-22 Glide](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/5/a59f4545474c0fc1d9c2039df4012dd6d43bf1b3.png)

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [July 19, 2023, 1:55am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/2 "2023-07-19T01:55:20Z")

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Works for me - Chrome on MacOS (tethered to my phone, because I currently have no wifi)

 ![CleanShot 2023-07-19 at 09.53.28@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/b/1b0690af8fabe8fcda027ec8b9c35ad40fe2fa50.png)

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 19, 2023, 3:00pm UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/3 "2023-07-19T15:00:05Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/0/a0138417370361408181e562501d178c603cbd4f.png)

Works for me as well. Maybe region-specific problem?

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### Author: ![kingzy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kingzy/32/15690_2.png) [@kingzy](https://community.glideapps.com/u/kingzy)
#### Post date: [July 19, 2023, 4:02pm UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/4 "2023-07-19T16:02:11Z")

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as of 12:01 GMT+8, the problem still persists on my Chrome desktop.

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [July 19, 2023, 4:06pm UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/5 "2023-07-19T16:06:56Z")

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Have you tried the usual - signing out/in, clearing cache and cookies?

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### Author: ![kingzy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kingzy/32/15690_2.png) [@kingzy](https://community.glideapps.com/u/kingzy)
#### Post date: [July 20, 2023, 3:01am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/6 "2023-07-20T03:01:47Z")

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Well, i wasn’t even able to sign in even. I dont want to clear cache as i have a lot of important history.

As of 11:01am, it works on both normal and incognito. So that’s solved.

But my support link, now that’s still unresolved.

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [July 20, 2023, 4:22am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/7 "2023-07-20T04:22:33Z")

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You can clear cache for specific websites. You don’t have to clear everything.

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 21, 2023, 12:14am UTC](https://community.glideapps.com/t/custom-and-glide-domain-doesnt-load-under-chrome-desktop/64093/8 "2023-07-21T00:14:14Z")

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> **[How to Clear All Browser Cache or for specific site](https://community.qlik.com/t5/Official-Support-Articles/How-to-Clear-All-Browser-Cache-or-for-specific-site/ta-p/1710298)**
>
> When the issue is related to the web browser cache and the user does not want to clear all browser cache, then what is the right approach to delete the cache only for the specific site?   Clear site-specific cookies and cache in Chrome To delete...