# Critical Issue - App Outage - Login timing out for all my apps in Northeast US **URL:** \ **Category:** Report a Bug\ **Created:** [September 10, 2020, 12:24pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581 "2020-09-10T12:24:59Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Errcomp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/errcomp/32/13195_2.png) [@Errcomp](https://community.glideapps.com/u/Errcomp)\ **Post date:** [September 19, 2020, 1:25pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/61 "2020-09-19T13:25:47Z")
Same issue. Doesn’t load then crashes on client’s phone (iphone X). Project in jeopardy! ---
**Author:** ![Gerard\_Fernandez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gerard_fernandez/32/1183_2.png) [@Gerard\_Fernandez](https://community.glideapps.com/u/Gerard_Fernandez)\ **Post date:** [September 19, 2020, 1:26pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/62 "2020-09-19T13:26:25Z")
Same here ---
**Author:** ![Errcomp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/errcomp/32/13195_2.png) [@Errcomp](https://community.glideapps.com/u/Errcomp)\ **Post date:** [September 19, 2020, 1:36pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/63 "2020-09-19T13:36:51Z")
Not sure if related, but got this this morning: “Hi! Just tried using as a teacher…after sign up and using pin, trying to download app bumps me back to same page. An in a loop. Using iphone.” ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [September 19, 2020, 2:47pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/64 "2020-09-19T14:47:24Z")
Can someone currently having an issue attach your app link, a screenshot or video of what happens, and your location? ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [September 19, 2020, 3:06pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/65 "2020-09-19T15:06:44Z")
In general, we’ve seen sporadic issues connecting to apps for the last two weeks. We’re working constantly to identify and fix them, and we may have to change one of our server providers to fully fix the issue. ---
**Author:** ![Gerard\_Fernandez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gerard_fernandez/32/1183_2.png) [@Gerard\_Fernandez](https://community.glideapps.com/u/Gerard_Fernandez)\ **Post date:** [September 20, 2020, 8:28am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/66 "2020-09-20T08:28:18Z")
App [https://analisis.glideapp.io](https://analisis.glideapp.io) Location Spain White screen before it is fully load Thanks ![Screenshot_2020-09-20-10-26-13-50](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/a/a33d8f7300e408e297a47800a3048bee391f5a3f.jpeg) ---
**Author:** ![Errcomp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/errcomp/32/13195_2.png) [@Errcomp](https://community.glideapps.com/u/Errcomp)\ **Post date:** [September 21, 2020, 1:42pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/67 "2020-09-21T13:42:22Z")
How did the weekend work go? Any updates? I have a meeting today with my client who the app crashed on him during our project kickoff meeting and he’s on the fence now. Again he has an iphone X located in US (but other iphone X’s i tested are working fine). Thanks! ---
**Author:** ![Gerard\_Fernandez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gerard_fernandez/32/1183_2.png) [@Gerard\_Fernandez](https://community.glideapps.com/u/Gerard_Fernandez)\ **Post date:** [September 21, 2020, 6:15pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/68 "2020-09-21T18:15:55Z")
Still cannot use my private app. Please. > **[Acandria Gestión](https://analisis.glideapp.io/)** > > Gastión de Tiendas Location Spain Thanks ! ---
**Author:** ![Michael\_Zhang](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/michael_zhang/32/13979_2.png) [@Michael\_Zhang](https://community.glideapps.com/u/Michael_Zhang)\ **Post date:** [September 21, 2020, 8:28pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/69 "2020-09-21T20:28:45Z")
Same things happen in Portsmouth, UK! Desktop PC is working perfectly fine, but some apps in the mobile are not working at all (including Google Translate)! Please fix them ASAP! ---
**Author:** ![Alex\_K1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alex_k1/32/3494_2.png) [@Alex\_K1](https://community.glideapps.com/u/Alex_K1)\ **Post date:** [September 24, 2020, 3:15pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/70 "2020-09-24T15:15:33Z")
This is an interesting thread. I was going to start the project, as Glide seems to fit perfectly. But if the outages happen so often, how to start? Just shared a slightly modified template to a few friends, iPhone (iOS 13) didn’t even open the link on two different carriers. Android and apple computers are fine. Isn’t it strange? ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 24, 2020, 3:35pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/71 "2020-09-24T15:35:15Z")
What happened when the link didn’t open? Did you get a white screen or an error? Glide is pretty reliable. Their immediate attention to issues is unparalleled and I know that they are working on the specific issue causing outages on a specific server. Based on my experience, the number one reason that an app doesn’t open is because of a connectivity issue. Also, Glide apps don’t yet work offline. Just a couple of clues for you to check. I trust Glide and highly recommend their platform. ---
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 7:52pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/72 "2020-09-24T19:52:29Z")
I am in Florida and [https://smarketplace.glideapp.io](https://smarketplace.glideapp.io) does not load at all ---
**Author:** ![NigelG](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nigelg/32/12818_2.png) [@NigelG](https://community.glideapps.com/u/NigelG)\ **Post date:** [September 24, 2020, 8:14pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/73 "2020-09-24T20:14:48Z")
Having a variety of issues with my app on iOS devices. From the “unable to establish a secure connection” issue previously shown to blank screens and random breakdowns in functionality. Going “live” in a week, so really very worried I have made the wrong choice in platform. It is only a two tab app (one webview and one tiles with detail) so this is a real concern. From what I read Glide are very responsive to issues, but should I just rebuild it in Bubble ? At least I know it will work there. Love the way it looks, and the speed to build but it has to work. ---
**Author:** ![Ian](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ian/32/13049_2.png) [@Ian](https://community.glideapps.com/u/Ian)\ **Post date:** [September 24, 2020, 10:28pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/74 "2020-09-24T22:28:15Z")
Hey folks, we are aware of the issue and looking into it. ---
**Author:** ![Ian](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ian/32/13049_2.png) [@Ian](https://community.glideapps.com/u/Ian)\ **Post date:** [September 25, 2020, 1:27am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/75 "2020-09-25T01:27:41Z")
This should be fixed if not for the Google outage. Once Google is back online please let us know if you’re still experiencing issues. ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 25, 2020, 1:47am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/76 "2020-09-25T01:47:43Z")
I took one look at bubble’s “designer/builder” and ran away quick…also, I found it to be super slow…like a dying snail. Just one point of view. ---
**Author:** ![Ian](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ian/32/13049_2.png) [@Ian](https://community.glideapps.com/u/Ian)\ **Post date:** [September 25, 2020, 3:54am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/77 "2020-09-25T03:54:10Z")
This particular issue with the outages (not the Google one) is due to one of our infrastructure providers. We’re working on finding a more reliable provider and getting close to a resolution. Sorry to hear about the random breakdowns. Please email us at [support@glideapps.com](mailto:support@glideapps.com) if you’re running into any other issues, we’d love to keep you on the platform. ---
**Author:** ![\_eric](https://avatars.discourse-cdn.com/v4/letter/_/5f9b8f/32.png) [@\_eric](https://community.glideapps.com/u/_eric)\ **Post date:** [September 25, 2020, 4:35am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/78 "2020-09-25T04:35:50Z")
Have you looked into Adalo? I always see that one too but never used it. ---
**Author:** ![NigelG](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nigelg/32/12818_2.png) [@NigelG](https://community.glideapps.com/u/NigelG)\ **Post date:** [September 25, 2020, 7:02am UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/79 "2020-09-25T07:02:50Z")
> [@Deena](#): > > I took one look at bubble’s “designer/builder” and ran away quick…also, I found it to be super slow…like a dying snail. Just one point of view. Ohh yes 😭I am a long term Bubble user with 2 post revenue apps on there, and the struggle is real. Which is why I am here and have been loving the editor experience. > [@Ian](#): > > Sorry to hear about the random breakdowns. Please email us at [support@glideapps.com](mailto:support@glideapps.com) if you’re running into any other issues, we’d love to keep you on the platform. Thanks, email sent. Not going anywhere, have been a Pro account user since March. It is just this particular app has quite a large audience, so we can’t soft launch and the majority of users will be on iOS. > [@\_eric](#): > > Have you looked into Adalo? I always see that one too but never used it. Adalo is very nice, but is “Drag and Drop” like Bubble. The templated build in Glide is what makes it so quick and the result so consistent. My design skills are horrible ! The editor is a lot friendlier than Bubble, but the backend functions not up to the same level yet so for very complex apps it isn’t quite there. Sorry for the hijack, and thanks for the support 🙂 ---
**Author:** ![NigelG](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nigelg/32/12818_2.png) [@NigelG](https://community.glideapps.com/u/NigelG)\ **Post date:** [September 25, 2020, 1:46pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/80 "2020-09-25T13:46:09Z")
> [@NigelG](#): > > From what I read Glide are very responsive to issues, Apparently I was wrong. “Webview” is not supported. Not sure where I read that when I was paying my $20 a month ! [Previous page](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581.md?page=3) [Next page](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581.md?page=5)