# Critical Issue - App Outage - Login timing out for all my apps in Northeast US

**URL:** <https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581>\
**Category:** Report a Bug\
**Created:** [September 10, 2020, 12:24pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581 "2020-09-10T12:24:59Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![CESI](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cesi/32/4919_2.png) [@CESI](https://community.glideapps.com/u/CESI)\
**Post date:** [September 10, 2020, 12:24pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/1 "2020-09-10T12:24:59Z")

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None of my apps are currently loading. They are get stuck on the splash screen with the name & logo (doesn’t actually say “Loading”) and eventually time out to either a black or white screen. Tried on multiple devices on WiFi & 4G LTE.

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [September 10, 2020, 12:41pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/2 "2020-09-10T12:41:12Z")

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@Mark both of my apps are down. They go from loading to a blank white screen. Sign-in screen never appears. I’m on super fast wi-fi (hard connection on laptop) - does not load on desktop or phone. Definitely an outage.

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**Author:** ![Phil\_Glide\_dev](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/phil_glide_dev/32/13338_2.png) [@Phil\_Glide\_dev](https://community.glideapps.com/u/Phil_Glide_dev)\
**Post date:** [September 10, 2020, 12:51pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/3 "2020-09-10T12:51:27Z")

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Same issue here.

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [September 10, 2020, 12:51pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/4 "2020-09-10T12:51:59Z")

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I’ve also emailed support directly with links to the threads reporting this outage.

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**Author:** ![raghav\_khandelwal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/raghav_khandelwal/32/12492_2.png) [@raghav\_khandelwal](https://community.glideapps.com/u/raghav_khandelwal)\
**Post date:** [September 10, 2020, 12:55pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/5 "2020-09-10T12:55:49Z")

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Even i am facing same issue. Others are able to login those applications from their devices, but not working on my device.

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**Author:** ![S\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/s_c/32/12766_2.png) [@S\_C](https://community.glideapps.com/u/S_C)\
**Post date:** [September 10, 2020, 12:58pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/6 "2020-09-10T12:58:20Z")

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Same here. Let me know if you need a video. Same situation as Deena’s video.

Tried On both 4g and home WiFi

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**Author:** ![Roee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/roee/32/12254_2.png) [@Roee](https://community.glideapps.com/u/Roee)\
**Post date:** [September 10, 2020, 1:04pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/7 "2020-09-10T13:04:44Z")

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Same here. Wrote directly to support as well.

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [September 10, 2020, 1:24pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/8 "2020-09-10T13:24:09Z")

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Both of my apps are loading again. Still like to hear something from Glide about what caused the issue. 🙃

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**Author:** ![S\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/s_c/32/12766_2.png) [@S\_C](https://community.glideapps.com/u/S_C)\
**Post date:** [September 10, 2020, 1:26pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/9 "2020-09-10T13:26:25Z")

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Working normally now. 😀

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**Author:** ![JT75](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JT75](https://community.glideapps.com/u/JT75)\
**Post date:** [September 10, 2020, 2:16pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/10 "2020-09-10T14:16:26Z")

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MINE were down, work BUT TERRIBLY slow…

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**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\
**Post date:** [September 10, 2020, 2:35pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/11 "2020-09-10T14:35:40Z")

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Are anybody’s apps still down? If so, could you please share the link to the app?

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**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\
**Post date:** [September 10, 2020, 2:36pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/12 "2020-09-10T14:36:53Z")

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it looks like we’re back to normal? I don’t have any issues (East Coast)  
 ![Shared with CloudApp](https://us1.discourse-cdn.com/flex002/uploads/glideapps/optimized/2X/4/44497049d4e5681c9c803690cab22edc085ce599_2_690x476.png)

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**Author:** ![S\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/s_c/32/12766_2.png) [@S\_C](https://community.glideapps.com/u/S_C)\
**Post date:** [September 10, 2020, 2:52pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/13 "2020-09-10T14:52:36Z")

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So there was no issue per your records?

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**Author:** ![chethan\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chethan_m/32/2155_2.png) [@chethan\_M](https://community.glideapps.com/u/chethan_M)\
**Post date:** [September 10, 2020, 3:09pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/14 "2020-09-10T15:09:47Z")

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My pro pal not working…after entering the email it shows sign & comes back to initial screen

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**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\
**Post date:** [September 10, 2020, 3:17pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/15 "2020-09-10T15:17:32Z")

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My apps are running fine now. Can you please share what happened to cause the disruption when you figure it and and you have a moment?

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**Author:** ![chethan\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chethan_m/32/2155_2.png) [@chethan\_M](https://community.glideapps.com/u/chethan_M)\
**Post date:** [September 10, 2020, 3:47pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/16 "2020-09-10T15:47:16Z")

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Is the issue resolved…my app [lingyatmatrimony.servemywedding.com](http://lingyatmatrimony.servemywedding.com) is not loading …this is a pro app

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**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [September 10, 2020, 4:21pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/17 "2020-09-10T16:21:20Z")

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@chethan_M I cannot resolve that domain on my end, which means that you are suffering from a DNS issue. That’s not something we control or can fix. You’ll need to check with your domain registrar to see why we cannot resolve that address.

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**Author:** ![chethan\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/chethan_m/32/2155_2.png) [@chethan\_M](https://community.glideapps.com/u/chethan_M)\
**Post date:** [September 10, 2020, 4:31pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/18 "2020-09-10T16:31:30Z")

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Also please check [kuruba.servemywedding.com](http://kuruba.servemywedding.com)…it is not loading when using the email

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**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [September 10, 2020, 4:32pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/19 "2020-09-10T16:32:59Z")

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@chethan_M It is the same issue for [lingyatmatrimony.servemywedding.com](http://lingyatmatrimony.servemywedding.com/) and [kuruba.servemywedding.com](http://kuruba.servemywedding.com/). We cannot resolve those addresses. This means that there is something wrong with your DNS configuration. Please contact your DNS provider to resolve the issue.

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**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\
**Post date:** [September 10, 2020, 5:01pm UTC](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/20 "2020-09-10T17:01:17Z")

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> [@Deena](#):
>
> Can you please share what happened to cause the disruption when you figure it and and you have a moment?

We’re still investigating.

[Next page](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581.md?page=2)
