# "Could not save your app - there was an error saving your app" **URL:** \ **Category:** Ask for Help\ **Created:** [July 12, 2024, 4:30pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862 "2024-07-12T16:30:25Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 12, 2024, 10:27pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/6 "2024-07-12T22:27:05Z")
This community is mostly a community of fellow users like you. Glide staff is in here on occasion and a few of us can escalate if necessary, but it’s mostly fellow users. To officially contact support, you can use the intercom chat button in the bottom right corner of the builder. > [@Community Update: Support chat in the Glide builder speech\_balloon](https://community.glideapps.com/t/community-update-support-chat-in-the-glide-builder/73866): > > Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messenger (powered by Intercom) to ask for help, report issues, or share your feedback while you’re working on your Glide app. [Opening a support chat] P.S. We’re investigating a bug with the Intercom messenger not recognizing when a user is on a paid plan. If that happens to you, try the following: Navigate into a paid team Open the messenger Reload the webpage Open the messenger again and s… --- _[View the full topic](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862)._