# "Could not save your app - there was an error saving your app" **URL:** \ **Category:** Ask for Help\ **Created:** [July 12, 2024, 4:30pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862 "2024-07-12T16:30:25Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jonathan\_Rowley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jonathan_rowley/32/70112_2.png) [@Jonathan\_Rowley](https://community.glideapps.com/u/Jonathan_Rowley)\ **Post date:** [July 12, 2024, 4:30pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/1 "2024-07-12T16:30:25Z")
# [Https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/72834](https://community.glideapps.com/t/https-community-glideapps-com-t-could-not-save-your-app-there-was-an-error-saving-your-app-72834/74862) This problem has resurfaced again and the previous kind and effective solutions no longer solve the problem… It’s very frustrating to be continuing to pay a subscription but have the building and updating of the app stymied! Any advice would be extremely welcome. There are some quite important updates that I need to make and they just won’t save… ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 12, 2024, 5:12pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/2 "2024-07-12T17:12:34Z")
Try clearing your browser cache. ---
**Author:** ![Jonathan\_Rowley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jonathan_rowley/32/70112_2.png) [@Jonathan\_Rowley](https://community.glideapps.com/u/Jonathan_Rowley)\ **Post date:** [July 12, 2024, 5:31pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/3 "2024-07-12T17:31:34Z")
Thanks Jeff but no joy with clearing the cache. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 12, 2024, 5:47pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/4 "2024-07-12T17:47:53Z")
Noticed your thread from April where you had better luck after switching to a different internet connection? Any luck with doing that again? Is your app unusually large? Have you contacted Glide Support? ---
**Author:** ![Jonathan\_Rowley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jonathan_rowley/32/70112_2.png) [@Jonathan\_Rowley](https://community.glideapps.com/u/Jonathan_Rowley)\ **Post date:** [July 12, 2024, 6:25pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/5 "2024-07-12T18:25:56Z")
Hello Jeff, I’ve tried everything that sorted it out before with no joy. I don’t think it’s especially large. It’s got 2400 rows and file storage is 334.2MB / 6GB I’m feeling a bit silly but I thought that this community was Glide Support. Is there an official channel? 🙂 ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 12, 2024, 10:27pm UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/6 "2024-07-12T22:27:05Z")
This community is mostly a community of fellow users like you. Glide staff is in here on occasion and a few of us can escalate if necessary, but it’s mostly fellow users. To officially contact support, you can use the intercom chat button in the bottom right corner of the builder. > [@Community Update: Support chat in the Glide builder speech\_balloon](https://community.glideapps.com/t/community-update-support-chat-in-the-glide-builder/73866): > > Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messenger (powered by Intercom) to ask for help, report issues, or share your feedback while you’re working on your Glide app. [Opening a support chat] P.S. We’re investigating a bug with the Intercom messenger not recognizing when a user is on a paid plan. If that happens to you, try the following: Navigate into a paid team Open the messenger Reload the webpage Open the messenger again and s… ---
**Author:** ![Jonathan\_Rowley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jonathan_rowley/32/70112_2.png) [@Jonathan\_Rowley](https://community.glideapps.com/u/Jonathan_Rowley)\ **Post date:** [July 13, 2024, 6:48am UTC](https://community.glideapps.com/t/could-not-save-your-app-there-was-an-error-saving-your-app/74862/7 "2024-07-13T06:48:00Z")
Thank you Jeff that’s extremely useful to know. I hadn’t noticed that button and will explore later today. I’ll make sure to post any solution 👍 Thanks again!