# Connection issues

**URL:** <https://community.glideapps.com/t/connection-issues/32621>\
**Category:** Ask for Help\
**Created:** [October 4, 2021, 6:29am UTC](https://community.glideapps.com/t/connection-issues/32621 "2021-10-04T06:29:32Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Pole\_Mobilite](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pole_mobilite/32/5593_2.png) [@Pole\_Mobilite](https://community.glideapps.com/u/Pole_Mobilite)\
**Post date:** [October 4, 2021, 9:09am UTC](https://community.glideapps.com/t/connection-issues/32621/21 "2021-10-04T09:09:57Z")

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Hello,

I have the same problem in Belgium. I can’t open my app via google chrome or safara. Blank page.

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**Author:** ![StephanGarcia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/stephangarcia/32/10889_2.png) [@StephanGarcia](https://community.glideapps.com/u/StephanGarcia)\
**Post date:** [October 4, 2021, 9:11am UTC](https://community.glideapps.com/t/connection-issues/32621/22 "2021-10-04T09:11:26Z")

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We have more than 6k active users very disappointed. 🤯

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**Author:** ![Gemini\_Commercial\_Se](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gemini_commercial_se/32/11399_2.png) [@Gemini\_Commercial\_Se](https://community.glideapps.com/u/Gemini_Commercial_Se)\
**Post date:** [October 4, 2021, 9:13am UTC](https://community.glideapps.com/t/connection-issues/32621/23 "2021-10-04T09:13:22Z")

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Is there an email for support which I can send them or complaints are only through this forum?

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**Author:** ![Grafimia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/grafimia/32/12434_2.png) [@Grafimia](https://community.glideapps.com/u/Grafimia)\
**Post date:** [October 4, 2021, 9:20am UTC](https://community.glideapps.com/t/connection-issues/32621/24 "2021-10-04T09:20:11Z")

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Please try this [https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new) I just wrote. But I see that they don’t have 24/7 support. I don’t receive any answer yet. Bad support for the people of this part of the globe. 😡

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**Author:** ![Josephine\_DL](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josephine_dl/32/32631_2.png) [@Josephine\_DL](https://community.glideapps.com/u/Josephine_DL)\
**Post date:** [October 4, 2021, 9:28am UTC](https://community.glideapps.com/t/connection-issues/32621/25 "2021-10-04T09:28:16Z")

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Same here, we had product demo scheduled today that we’ll have to cancel

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**Author:** ![gregcha](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gregcha/32/18566_2.png) [@gregcha](https://community.glideapps.com/u/gregcha)\
**Post date:** [October 4, 2021, 9:30am UTC](https://community.glideapps.com/t/connection-issues/32621/26 "2021-10-04T09:30:27Z")

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Adding my voice to the topic, I have described my issue here before noticing this thread: [There's a problem Could not getOAuth2TokensForGoogleSheets: undefined - #7 by gregcha](https://community.glideapps.com/t/theres-a-problem-could-not-getoauth2tokensforgooglesheets-undefined/20409/7)

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**Author:** ![Fabio\_Leanzi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fabio_leanzi/32/6838_2.png) [@Fabio\_Leanzi](https://community.glideapps.com/u/Fabio_Leanzi)\
**Post date:** [October 4, 2021, 9:30am UTC](https://community.glideapps.com/t/connection-issues/32621/27 "2021-10-04T09:30:59Z")

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I have this problem every week in Italy!!! My clients are very angry !!

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**Author:** ![Stef](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/stef/32/48261_2.png) [@Stef](https://community.glideapps.com/u/Stef)\
**Post date:** [October 4, 2021, 9:38am UTC](https://community.glideapps.com/t/connection-issues/32621/28 "2021-10-04T09:38:12Z")

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Same here! 😡 😡 😡 😡 😡 😡 😡

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**Author:** ![nosehms](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nosehms/32/30231_2.png) [@nosehms](https://community.glideapps.com/u/nosehms)\
**Post date:** [October 4, 2021, 9:39am UTC](https://community.glideapps.com/t/connection-issues/32621/29 "2021-10-04T09:39:32Z")

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I’m from Spain and I had a problem two weeks ago with a template from glide store. I contacted them via zendesk support page and they only answered when it was night in Spain (or Europe), and I was sleeping at this time, so the process became very slow.

24/7 support would be great for non EEUU users…

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**Author:** ![Gemini\_Commercial\_Se](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gemini_commercial_se/32/11399_2.png) [@Gemini\_Commercial\_Se](https://community.glideapps.com/u/Gemini_Commercial_Se)\
**Post date:** [October 4, 2021, 9:41am UTC](https://community.glideapps.com/t/connection-issues/32621/30 "2021-10-04T09:41:29Z")

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I sent them through this link but is there any other way to contact them

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**Author:** ![mywhenn](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mywhenn/32/32632_2.png) [@mywhenn](https://community.glideapps.com/u/mywhenn)\
**Post date:** [October 4, 2021, 9:47am UTC](https://community.glideapps.com/t/connection-issues/32621/31 "2021-10-04T09:47:19Z")

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Same here. I have been notified by concerned users 😰

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**Author:** ![Aymeric\_de\_Maussion](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/aymeric_de_maussion/32/29505_2.png) [@Aymeric\_de\_Maussion](https://community.glideapps.com/u/Aymeric_de_Maussion)\
**Post date:** [October 4, 2021, 9:52am UTC](https://community.glideapps.com/t/connection-issues/32621/32 "2021-10-04T09:52:25Z")

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Indeed, I don’t know what about Spain but France is the 5th market. So European support is really necessary.

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**Author:** ![gbailly](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gbailly/32/32633_2.png) [@gbailly](https://community.glideapps.com/u/gbailly)\
**Post date:** [October 4, 2021, 9:57am UTC](https://community.glideapps.com/t/connection-issues/32621/33 "2021-10-04T09:57:39Z")

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I have problems to connect Glide also. All my apps are down. Please, fix it as soon as possible!  
Thanks!

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**Author:** ![L.M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/l.m/32/46371_2.png) [@L.M](https://community.glideapps.com/u/L.M)\
**Post date:** [October 4, 2021, 10:03am UTC](https://community.glideapps.com/t/connection-issues/32621/34 "2021-10-04T10:03:08Z")

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Indeed.  
Paris.  
Builder can be used (after some “scary empty tables” come back again) for demos.  
But on mobile, I only see my logo screen (instead of the usual Glide one), and it freezes there.

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**Author:** ![L.M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/l.m/32/46371_2.png) [@L.M](https://community.glideapps.com/u/L.M)\
**Post date:** [October 4, 2021, 10:05am UTC](https://community.glideapps.com/t/connection-issues/32621/35 "2021-10-04T10:05:27Z")

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it’s back again for me

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**Author:** ![Andreasita](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andreasita/32/23148_2.png) [@Andreasita](https://community.glideapps.com/u/Andreasita)\
**Post date:** [October 4, 2021, 10:05am UTC](https://community.glideapps.com/t/connection-issues/32621/36 "2021-10-04T10:05:28Z")

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Many of our users residing in Italy have the same problem. They are very angry!

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**Author:** ![Grafimia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/grafimia/32/12434_2.png) [@Grafimia](https://community.glideapps.com/u/Grafimia)\
**Post date:** [October 4, 2021, 10:06am UTC](https://community.glideapps.com/t/connection-issues/32621/37 "2021-10-04T10:06:08Z")

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I am so scary right now, i try again and i receive this message ![Captura de pantalla 2021-10-04 120436](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/4/043e45f037eba2ddea307b686cc1a66f9a94ed71.png)  
.

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**Author:** ![Francisco\_Roman](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/francisco_roman/32/18974_2.png) [@Francisco\_Roman](https://community.glideapps.com/u/Francisco_Roman)\
**Post date:** [October 4, 2021, 10:07am UTC](https://community.glideapps.com/t/connection-issues/32621/38 "2021-10-04T10:07:22Z")

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I think it already works

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<div class="post-metadata">

**Author:** ![Grafimia](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/grafimia/32/12434_2.png) [@Grafimia](https://community.glideapps.com/u/Grafimia)\
**Post date:** [October 4, 2021, 10:10am UTC](https://community.glideapps.com/t/connection-issues/32621/39 "2021-10-04T10:10:36Z")

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My apps are working am from Spain, but I receive that message when i try to enter to my dashboard. i think they are working to solve it.

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**Author:** ![Marc-Olivier](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Marc-Olivier](https://community.glideapps.com/u/Marc-Olivier)\
**Post date:** [October 4, 2021, 10:10am UTC](https://community.glideapps.com/t/connection-issues/32621/40 "2021-10-04T10:10:47Z")

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Yes Working again now it seems in Paris, France.

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