# Configuring Complex Custom Actions **URL:** \ **Category:** Ask for Help\ **Created:** [January 17, 2022, 12:44pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296 "2022-01-17T12:44:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Maya\_Cohen1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maya_cohen1/32/36044_2.png) [@Maya\_Cohen1](https://community.glideapps.com/u/Maya_Cohen1)\ **Post date:** [January 17, 2022, 12:44pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/1 "2022-01-17T12:44:54Z")
Dear Glide community, I saw here a few posts about custom actions being a bit buggy, tried to get help both here and on Glide support but I couldn’t figure out what’s wrong, so I’m trying here again. The custom action I’ve configured is in a [Directory website](https://localfix.us/dl/home/s/17171d), when a client tries to contact a business listed on the website he fills out a booking form. The custom action is being triggered after the booking form is being sent, and I want it to do the following \>\> If the business name exists, show a success notification, then send an email to the business, then send an email to the customer) This is the custom action: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/c/5cec698491f70c41c365cfe6e99c96c5d13f868c.png) This is how I configured the Send email to business owner action: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/1/d113368719a325f43c6f50a95c00ec243cb7483f.png) This is how I configured the Send email to client action: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/9/899cf064152c9b5eacca03ef4cc359fb35d8f17a.png) Would really appreciate any help on this or any relevant suggestion. Thanks!! ---
**Author:** ![David\_Gabler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_gabler/32/44332_2.png) [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\ **Post date:** [January 17, 2022, 1:00pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/2 "2022-01-17T13:00:14Z")
Well, I noticed on my “Pro” app, that emails are not supported. So perhaps you need to talk to Glide about why your emails are not being sent. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/1/81761e23ffcf3e5baaa1008310e46d5751e030bf.png) ---
**Author:** ![Maya\_Cohen1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maya_cohen1/32/36044_2.png) [@Maya\_Cohen1](https://community.glideapps.com/u/Maya_Cohen1)\ **Post date:** [January 17, 2022, 1:07pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/3 "2022-01-17T13:07:45Z")
Thanks for your help! I was able to send emails from my account, just not under a custom action, I think it might be something else. Still trying to debug it on my side as well. ---
**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\ **Post date:** [January 17, 2022, 1:47pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/4 "2022-01-17T13:47:33Z")
Only on **Private Pro plan** ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 17, 2022, 1:47pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/5 "2022-01-17T13:47:56Z")
Send email actions are only available in Private Pro apps. Are you on Public Pro or Private Pro? ---
**Author:** ![Maya\_Cohen1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maya_cohen1/32/36044_2.png) [@Maya\_Cohen1](https://community.glideapps.com/u/Maya_Cohen1)\ **Post date:** [January 17, 2022, 2:54pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/6 "2022-01-17T14:54:02Z")
It’s on a Private Pro plan of Glide Pages ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 17, 2022, 11:41pm UTC](https://community.glideapps.com/t/configuring-complex-custom-actions/37296/7 "2022-01-17T23:41:37Z")
If you can reproduce that supposed bug please submit it to the support team. [https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new)