# "compose email" and body with html markup problem

**URL:** https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453
**Category:** Ask for Help
**Created:** [May 17, 2024, 10:24am UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453 "2024-05-17T10:24:33Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Alexey\_Khrolovich](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexey_khrolovich/32/37980_2.png) [@Alexey\_Khrolovich](https://community.glideapps.com/u/Alexey_Khrolovich)
#### Post date: [May 17, 2024, 10:24am UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453/1 "2024-05-17T10:24:33Z")

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Hi all!

i have report column wich generate list of active tasks. Text is `<h1>List:</h1><ul><li>one</li><li>two</li><li>three</li></ul>`

and it works fine if i use it in body of “send email” i got email with this body:

# List:

- one
- two
- three

but i want to call outlook with “compose email” and it not working…  
i have `<h1>List:</h1><ul><li>one</li><li>two</li><li>three</li></ul>`

or even letter not createt at all…

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [May 18, 2024, 12:21am UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453/2 "2024-05-18T00:21:52Z")

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Per Glide’s doc, HTML should be supported.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/0/c06ba746740e7a5bb3da6eeb07e73214680bbe99.png)

If you can reliably reproduce that, please submit a ticket.

> **[Best Practices for Asking for Support | Glide Help Center](https://help.glideapps.com/en/articles/9324487-best-practices-for-asking-for-support)**
>
> A Step-by-Step Guide to Submitting Support Tickets

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<div class="post-metadata">

### Author: ![Sean\_Page](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sean_page/32/77424_2.png) [@Sean\_Page](https://community.glideapps.com/u/Sean_Page)
#### Post date: [June 8, 2026, 7:21pm UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453/3 "2026-06-08T19:21:03Z")

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I know this has a little age on it, but I too am still seeing the same issue. I use HTML all the time in send email actions, but trying to compose an email is just janky.

Any update that you could share?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/e/0ef398730b658c9b6e5034e499c79f136e7779fb.png)

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### Author: ![Robert\_Petitto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/robert_petitto/32/25193_2.png) [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [June 8, 2026, 8:04pm UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453/4 "2026-06-08T20:04:24Z")

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I’ve found that strange spacing / indentation in the HTML can cause this. This has happened to me when copying/pasting HTML from AI.

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<div class="post-metadata">

### Author: ![Sean\_Page](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sean_page/32/77424_2.png) [@Sean\_Page](https://community.glideapps.com/u/Sean_Page)
#### Post date: [June 8, 2026, 8:55pm UTC](https://community.glideapps.com/t/compose-email-and-body-with-html-markup-problem/73453/5 "2026-06-08T20:55:36Z")

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It doesn’t seem to matter what I use, ANY html markup in the Compose Email action will not work correctly.

The thing is, if you use the Send Email action it works great and I have heavily customized these for a variety of tasks.