# Complete Chat AI Integration stopped working **URL:** \ **Category:** Ask for Help\ **Tags:** glide-escalated\ **Created:** [December 27, 2024, 1:50pm UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823 "2024-12-27T13:50:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Post date:** [December 27, 2024, 1:50pm UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/1 "2024-12-27T13:50:57Z")
I have an AI integration that was working for months. I posted about it a while ago: > [@Cool use of AI for analyzing a meal](https://community.glideapps.com/t/cool-use-of-ai-for-analyzing-a-meal/69609): > > Just sharing a little feature that makes use of the ‘Complete Chat’ AI integration. The App sends an image of some food along with a prompt that asks for a descriptive title, visible ingredients and then an estimate of some nutritional info. I ask the output to be in JSON so that I can easily handle the data. I’m impressed with how meticulous it is at identifying ingredients… and for this use case the data is accurate enough. Nice job Glide! [[Glide AI integration - Analyze my meal] ](https://www.youtube.com/watch?v=WTQrBntWSFo) … It now throws up this error message: **Complete chat: Invalid image URL: ‘messages[1].content[1].image\_url.url’. Expected a base64-encoded data URL with an image MIME type (e.g. ‘data:image/png;base64,aW1nIGJ5dGVzIGhlcmU=’), but got a value without the ‘data:’ prefix.** ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/5/55a380456ccd4bcca0967fbe48a59cf53b0f6f6c.png) I have other ‘Complete Chat’ integrations that continue to work without any issue in this and other apps. However, this action makes use of the ‘image’ field. The error message suggests that the error relates to how the image is handled during the action. Maybe Glide is now passing a different format for the image address? Obviously I have tried multiple images. Some uploaded to the column in the App. Some have been URL’s in public places on the internet. Nothing works. The same error message is returned. ---
**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\ **Post date:** [December 28, 2024, 12:02am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/2 "2024-12-28T00:02:28Z")
This thread has been escalated. Support will follow up via the Messenger in the Builder or through email. [Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [December 28, 2024, 12:37am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/3 "2024-12-28T00:37:42Z")
We haven’t changed anything here in a long time it’s possible OpenAI changed the API. ---
**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Post date:** [January 6, 2025, 4:59pm UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/4 "2025-01-06T16:59:19Z")
Any chance Glide can check the integration still works when sending an image with a prompt please? My process still does not work… ---
**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Post date:** [January 6, 2025, 4:59pm UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/5 "2025-01-06T16:59:43Z")
Any news? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 7, 2025, 1:14am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/6 "2025-01-07T01:14:23Z")
Did support follow up with you through the builder chat/email? ---
**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Post date:** [January 7, 2025, 7:58am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/7 "2025-01-07T07:58:19Z")
No nothing via Chat… [Update - Kyle reached out by email. He has reproduced the issue and has escalated the issue since it appears to be a broken integration] ---
**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Post date:** [May 16, 2025, 11:37am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/8 "2025-05-16T11:37:06Z")
Solved by switching away from a complete chat AI integration to an Image to Text AI integration. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [May 23, 2025, 11:37am UTC](https://community.glideapps.com/t/complete-chat-ai-integration-stopped-working/78823/9 "2025-05-23T11:37:38Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.