# .com.br top level domain not working **URL:** https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413 **Category:** Report a Bug **Created:** [November 26, 2019, 9:48am UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413 "2019-11-26T09:48:07Z") **Posts on this page:** 6 **Page:** 1
### Author: ![Secura\_4x4](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/secura_4x4/32/1513_2.png) [@Secura\_4x4](https://community.glideapps.com/u/Secura_4x4) #### Post date: [November 26, 2019, 9:48am UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/1 "2019-11-26T09:48:07Z")
My app’s URL: portal4x4.com.br I tried the documentation top level domain procedures and it didn’t work. Then tried using the tool on the documentation ([https://codepen.io/dvdsgl/full/qerewL](https://codepen.io/dvdsgl/full/qerewL)) but it didn’t work either. Also when I type in my top level domain on the tool it tells me to configure Dns pretty much the same way as with subdomain. ---
### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager) #### Post date: [November 26, 2019, 12:16pm UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/2 "2019-11-26T12:16:07Z")
Take a look at this thread and see if it helps. They a short video in there too. > [@Subdomain and https](https://community.glideapps.com/t/subdomain-and-https/2128): > > My app’s URL: [bespokeyucatan.glideapp.io](http://bespokeyucatan.glideapp.io) So, my domain is in Godaddy. It has SSL, but as far as I understand, the subdomains don’t have SSL. I’m following Glide’s and @david 's instructions, however since I’m in godaddy instead of Google Domains, I’m a bit confused. I want the app at app.cancuntour.app, however there’s an error and I can’t find how to make this work. Any help? TIA. ---
### Author: ![Secura\_4x4](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/secura_4x4/32/1513_2.png) [@Secura\_4x4](https://community.glideapps.com/u/Secura_4x4) #### Post date: [November 26, 2019, 1:05pm UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/3 "2019-11-26T13:05:36Z")
That’s not the case because his is a subdomain. I’d like my app at portal4x4.com.br. When I use the tool it appears as in the image below. The second image is what a did on godaddy and it’s not working. ![10](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/50a1a74c51bf0474d0984e027e284f6572718381.png) ![26](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/c/c5920e0aa478694f09dd0a2209cecb672ff6d386.png) ---
### Author: ![Secura\_4x4](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/secura_4x4/32/1513_2.png) [@Secura\_4x4](https://community.glideapps.com/u/Secura_4x4) #### Post date: [November 26, 2019, 4:31pm UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/4 "2019-11-26T16:31:54Z")
It worked! I configured it as top Level Domain as in the documentation not as the tool was simulating. Waited about 3/4 hours and it was fine! ---
### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david) #### Post date: [November 27, 2019, 12:53am UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/5 "2019-11-27T00:53:07Z")
Sorry, my tool needs to be smarter! ---
### Author: ![Secura\_4x4](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/secura_4x4/32/1513_2.png) [@Secura\_4x4](https://community.glideapps.com/u/Secura_4x4) #### Post date: [November 27, 2019, 10:25am UTC](https://community.glideapps.com/t/com-br-top-level-domain-not-working/2413/6 "2019-11-27T10:25:12Z")
I guess it just didn’t foresee the use of ccTLD so I got a little confused as to what procedure to follow.