# Collect Real Real Email addresses, not working

**URL:** https://community.glideapps.com/t/collect-real-real-email-addresses-not-working/37374
**Category:** Report a Bug
**Created:** [January 18, 2022, 9:49pm UTC](https://community.glideapps.com/t/collect-real-real-email-addresses-not-working/37374 "2022-01-18T21:49:44Z")
**Posts on this page:** 1
**Showing post:** 4

<div class="post-metadata">

### Author: ![a.manda](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/a.manda/32/32645_2.png) [@a.manda](https://community.glideapps.com/u/a.manda)
#### Post date: [January 23, 2022, 8:09pm UTC](https://community.glideapps.com/t/collect-real-real-email-addresses-not-working/37374/4 "2022-01-23T20:09:22Z")

</div>

If you scroll down to the bottom of this thread there are more people experiencing this issue of Glide suddenly switching to anonymous email collection and when they switch it back to real addresses the setting just defaults back to anonymous on page refresh. @Darren_Murphy wrote that he thought this issue was fixed, but FYI this is still occurring ☹

> [@Anonymous user on our app](https://community.glideapps.com/t/anonymous-user-on-our-app/19658):
>
> I did send the link to one person yesterday. They did not create a profile page but was able to access through the link and give me feedback. Could this be the user if they did not create a profile or any of the user data?

---

_[View the full topic](https://community.glideapps.com/t/collect-real-real-email-addresses-not-working/37374)._
