# Cloudflare not able to resolve dns
**URL:** https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556
**Category:** Ask for Help
**Created:** [January 10, 2023, 9:11pm UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556 "2023-01-10T21:11:22Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 10, 2023, 9:11pm UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/1 "2023-01-10T21:11:22Z")
Hi everybody,
I have created an Glide App and trying to register it on DNS subdomain
DNS entry is done and publish with custom domain info from glide, for more than 48h
Cloudflare is still not able to resolve this dns, and all other dns are ok.
FYI my dns management is not done on cloudflare, do we still need to create an account on clouflare and manage specific settings if clouflare is not managing any DNS stuff on my domain
Did I miss something?
Thanks for your help
Luc
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 11, 2023, 2:38am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/2 "2023-01-11T02:38:57Z")
> [@LucB](#):
>
> FYI my dns management is not done on cloudflare, do we still need to create an account on clouflare and manage specific settings if clouflare is not managing any DNS stuff on my domain
No, you don’t.
> [@LucB](#):
>
> Did I miss something?
Possibly. Can you provide some screenshots that show how you have configured your DNS?
Do you have two green ticks as shown below?
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### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 11, 2023, 7:25am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/3 "2023-01-11T07:25:24Z")
No I still don’t have the green lights ;-(
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 11, 2023, 7:44am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/4 "2023-01-11T07:44:07Z")
Okay, if you can show me what you have configured, maybe I can help you.
If you don’t want to share the information in public, you can send me a private message.
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### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 11, 2023, 9:20am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/5 "2023-01-11T09:20:41Z")
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### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 11, 2023, 9:23am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/6 "2023-01-11T09:23:05Z")
And as you can see it is properly deployed even in 1.1.1.1 seems to be the one used by Clouflare
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 11, 2023, 9:28am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/7 "2023-01-11T09:28:18Z")
Can you show me a screen shot from Step 2 of your Custom Domain configuration in Glide please?
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### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 11, 2023, 9:33am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/8 "2023-01-11T09:33:11Z")
Yes sent by message
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [January 12, 2023, 1:36am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/9 "2023-01-12T01:36:02Z")
I’m actually getting the same thing when attempting to set up a custom domain for a new client (but I have both green check boxes). Maybe it’s just taking longer than expected?
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 12, 2023, 1:47am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/10 "2023-01-12T01:47:39Z")
I advised @LucB to contact Glide Support, as I couldn’t see anything wrong with their settings.
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### Author:  [@LucB](https://community.glideapps.com/u/LucB)
#### Post date: [January 12, 2023, 7:53am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/11 "2023-01-12T07:53:11Z")
On my side I have done a mistake at the starting point of custom domain setting, so when you check go back to step 1 to check settings. Now I have a green light and a red one… I think when you modify your domain name (not properly set at the beginning) the string should change but not able to have an updated one
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### Author:  [@Miguel\_Coelho](https://community.glideapps.com/u/Miguel_Coelho)
#### Post date: [November 3, 2023, 5:48pm UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/14 "2023-11-03T17:48:45Z")
Hey Robert,
I’m actually having the same problem with one of my clients, can you please let me know how did you managed to solve that issue.
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### Author:  [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)
#### Post date: [November 5, 2023, 1:41am UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/15 "2023-11-05T01:41:36Z")
For this one particular client we had to switch domain providers
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### Author:  [@Miguel\_Coelho](https://community.glideapps.com/u/Miguel_Coelho)
#### Post date: [November 5, 2023, 10:00pm UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/16 "2023-11-05T22:00:46Z")
Thank you for the quick reply. I believe it was a problem on Glide side during that particular day. Fortunately everything is working fine now 😄
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### Author:  [@Bernd\_Grimm](https://community.glideapps.com/u/Bernd_Grimm)
#### Post date: [June 19, 2024, 1:57pm UTC](https://community.glideapps.com/t/cloudflare-not-able-to-resolve-dns/56556/17 "2024-06-19T13:57:03Z")
Hi @Darren_Murphy
It doesn’t work for me either.
I just wanted to publish my 2the app. I’m with cloudflare - I’ve set up everything the same as with the first app.
but after almost 20 hours I still haven’t gotten 2 green checkmarks (CNAME was still red).
then I read here in the forum that you should switch off the proxy in the CNAME entry.
After that, the 2 green checkmarks appeared immediately.
But now I also get this picture from the browser.
What else can I do wrong?
Thank you very much!
Best regards
Bernd