# Clicked install app on iphone but nothing happens

**URL:** <https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198>\
**Category:** Ask for Help\
**Created:** [March 31, 2024, 11:05pm UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198 "2024-03-31T23:05:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 31, 2024, 11:05pm UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/1 "2024-03-31T23:05:50Z")

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hi guys,

someone on an iphone is having problems installing my app. Their screen looks like this:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/d/ad24fca17b72d17f5a256f08c97623cc46b82004.jpeg)

When they click install nothing happens. They said they are in Safari but could they be in a pseudo browser? Does anyone know why they can’t install?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 31, 2024, 11:16pm UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/2 "2024-03-31T23:16:20Z")

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> [@Sekayi\_Liburd](#):
>
> When they click install nothing happens.

What do you mean by “click install”? Do you mean the prompt in the menu?

Have they clicked the icon “add to home screen” like the instruction showed in your screenshot? That should be the final thing to do.

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [April 1, 2024, 12:01am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/3 "2024-04-01T00:01:08Z")

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yes, as prompted, they clicked the icon “add to home screen” but nothing happened

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 1, 2024, 12:07am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/4 "2024-04-01T00:07:14Z")

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Can you tell them to record a video for us? I can install it normally on iOS 17.4.1.

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<div class="post-metadata">

**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [April 1, 2024, 12:38am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/5 "2024-04-01T00:38:55Z")

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ok, i’ll ask. Where should he start recording from?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 1, 2024, 3:15am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/6 "2024-04-01T03:15:30Z")

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![CleanShot 2024-04-01 at 11.12.58@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/7/a7870de04733730346837a61e6fe7160751c0d2d.jpeg)

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<div class="post-metadata">

**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [April 1, 2024, 4:08am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/7 "2024-04-01T04:08:03Z")

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lol, let me make sure he actually followed that instruction.

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<div class="post-metadata">

**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [April 1, 2024, 4:16am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/8 "2024-04-01T04:16:01Z")

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omg, @Darren_Murphy. It worked for him after I sent him your picture! 😆

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 8, 2024, 4:16am UTC](https://community.glideapps.com/t/clicked-install-app-on-iphone-but-nothing-happens/72198/9 "2024-04-08T04:16:49Z")

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