# Can't upgrade to Starter

**URL:** <https://community.glideapps.com/t/cant-upgrade-to-starter/68918>\
**Category:** Report a Bug\
**Created:** [December 21, 2023, 11:03am UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918 "2023-12-21T11:03:51Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PRU](https://avatars.discourse-cdn.com/v4/letter/p/c68b51/32.png) [@PRU](https://community.glideapps.com/u/PRU)\
**Post date:** [December 21, 2023, 11:03am UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/1 "2023-12-21T11:03:51Z")

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I’ve tried upgrading from Free to any of the paid plans but I keep getting this Error: 1056

See screenshot below:

 ![Screenshot 2023-12-21 at 11.54.32](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/0/407fe0bc4ce98d149d84eee8da8d55fafb609c7c.png)

I should be redirected to the payment screen to make payment via card, no?

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**Author:** ![MGA](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mga/32/50456_2.png) [@MGA](https://community.glideapps.com/u/MGA)\
**Post date:** [December 21, 2023, 12:44pm UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/2 "2023-12-21T12:44:55Z")

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I just updated to a Business Trial, inserting all required details and all went well.

There are several links for **Error: 1056** but none for Glide.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [December 22, 2023, 1:34am UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/3 "2023-12-22T01:34:43Z")

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Do you have any alternative cards to try?

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**Author:** ![Sophiie](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@Sophiie](https://community.glideapps.com/u/Sophiie)\
**Post date:** [December 29, 2023, 1:59pm UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/4 "2023-12-29T13:59:53Z")

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Hi,  
I’m facing the same issue - I cannot even get to the card details page. But as I would like to upgrade to starter I have no access to Glide Support. Would you know how to solve this problem?  
Thanks!!

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**Author:** ![Eric\_Penn](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_penn/32/73888_2.png) [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\
**Post date:** [December 29, 2023, 2:19pm UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/5 "2023-12-29T14:19:28Z")

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You could Open a Billing Inquiry via the support page.

> **[Support and Help Resources | Glide](https://www.glideapps.com/support)**
>
> Get the support you need for your Glide no-code app development journey, from FAQs, community forums, and tutorial videos to pre-made templates and documentation.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [June 26, 2024, 2:19pm UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918/6 "2024-06-26T14:19:52Z")

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