# Can't login using different user

**URL:** <https://community.glideapps.com/t/cant-login-using-different-user/36769>\
**Category:** Ask for Help\
**Created:** [January 6, 2022, 2:44pm UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769 "2022-01-06T14:44:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dan\_San](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_san/32/24085_2.png) [@Dan\_San](https://community.glideapps.com/u/Dan_San)\
**Post date:** [January 6, 2022, 2:44pm UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769/1 "2022-01-06T14:44:57Z")

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Hi,

I have a private app, I tried to login using a user ([abc@gmail.com](mailto:abc@gmail.com)) it sent the PIN and is asking me for the PIN but I don’t have access to the email address. I am now trying to login using a different email address, but the app seems to have cached the previous email and PIN status.

I have closed the app, uninstalled the app, even tried the incognito mode, but each time I go to it, it is asking me to enter the PIN for the previous user I tried. How do I reset the userlogin ?

I know once I am fully logged in, I can logout and then login using a different user but how do I get out of the above situation, there is no login using a different user, only enter PIN or resent PIN.

Thanks

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**Author:** ![Lucas\_Pires](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lucas_pires/32/64863_2.png) [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\
**Post date:** [January 6, 2022, 2:59pm UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769/2 "2022-01-06T14:59:04Z")

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The PIN is the security system and do you still want to login without having access to the email? Ironic right?

Instead, use temporary emails to log into your apps: [https://temp-mail.org/](https://temp-mail.org/)

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**Author:** ![Dan\_San](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_san/32/24085_2.png) [@Dan\_San](https://community.glideapps.com/u/Dan_San)\
**Post date:** [January 6, 2022, 3:24pm UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769/3 "2022-01-06T15:24:05Z")

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No. I misttyped the email address, and I want to use a different email address. The app is stuck on asking me for the PIN that it sent to the old email address, I want to enter a new email address for it to send the PIN to the new email address

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**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\
**Post date:** [January 6, 2022, 3:42pm UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769/4 "2022-01-06T15:42:47Z")

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Just hit ‘I need another PIN’ and you can change the email address.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/3/d3b09228e06034b0f511fe4e9a3403e2e5003c6f.jpeg)

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**Author:** ![Dan\_San](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_san/32/24085_2.png) [@Dan\_San](https://community.glideapps.com/u/Dan_San)\
**Post date:** [January 7, 2022, 12:38am UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769/5 "2022-01-07T00:38:28Z")

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Hey thanks Roseweb. That worked, also it seems that it resets itself if PIN is not provided for some period of time.