# Can't log into my app! HELP

**URL:** <https://community.glideapps.com/t/cant-log-into-my-app-help/20408>\
**Category:** Report a Bug\
**Created:** [December 29, 2020, 1:08am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408 "2020-12-29T01:08:11Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Dr\_Renee\_Volny\_Darko](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dr_renee_volny_darko/32/4492_2.png) [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Post date:** [December 29, 2020, 1:08am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/1 "2020-12-29T01:08:11Z")

</div>

My app’s URL: https//medepremed.com

I can’t log in from my phone or computer even though I can access the app on my Glide account. It’s giving me an error when I use Google to log in. When I use my email, it’s telling me that my email address doesn’t have access to that account. WHAT’S GOING ON?

When I sign up with my email address:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/d/dde3f2d4475c51922519b282e3482dc33b434a3e.jpeg)

When I sign on with Google:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/5/e5f263aa6945a4b7557601c9083248d1d6cd0051.png)

---

<div class="post-metadata">

**Author:** ![Microblading\_Success](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/microblading_success/32/18858_2.png) [@Microblading\_Success](https://community.glideapps.com/u/Microblading_Success)\
**Post date:** [December 29, 2020, 1:18am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/2 "2020-12-29T01:18:03Z")

</div>

My app and all of my members are experiencing the same issue.  
Was hoping to find a solution here.

---

<div class="post-metadata">

**Author:** ![Pablo\_books](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pablo_books/32/2110_2.png) [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Post date:** [December 29, 2020, 1:22am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/3 "2020-12-29T01:22:51Z")

</div>

Major glide outage going on right now. I’m so paranoid I’m making copies of all my org’s apps

---

<div class="post-metadata">

**Author:** ![Dr\_Renee\_Volny\_Darko](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dr_renee_volny_darko/32/4492_2.png) [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Post date:** [December 29, 2020, 2:17am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/4 "2020-12-29T02:17:31Z")

</div>

How are you copying the apps for backup if they are all on Glide? You mean the spreadsheet or the actual apps?

---

<div class="post-metadata">

**Author:** ![dobijoki](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@dobijoki](https://community.glideapps.com/u/dobijoki)\
**Post date:** [December 29, 2020, 2:30am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/5 "2020-12-29T02:30:58Z")

</div>

I am experiencing the same thing.

---

<div class="post-metadata">

**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [December 29, 2020, 2:33am UTC](https://community.glideapps.com/t/cant-log-into-my-app-help/20408/6 "2020-12-29T02:33:19Z")

</div>

There’s an outage at the moment.

> [@rotating\_light Glide is down](https://community.glideapps.com/t/glide-is-down/20421):
>
> Follow status updates here: [https://status.glideapps.com/](https://status.glideapps.com/) We’ve identified the issue and are working to resume the service now. Update: Everything is working normally again.