# Cant Load Editor App - Loading screen persists

**URL:** <https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195>\
**Category:** Report a Bug\
**Created:** [October 31, 2025, 7:06pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195 "2025-10-31T19:06:05Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![lirium](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lirium/32/92666_2.png) [@lirium](https://community.glideapps.com/u/lirium)\
**Post date:** [October 31, 2025, 7:06pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/1 "2025-10-31T19:06:05Z")

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**Team ID:**  
`https://go.glideapps.com/o/lYa1KKk2vF5EgIqrliYB`

**App ID:**  
[https://go.glideapps.com/support/cd961a9f-a09f-4c3d-aeee-de77c145af1b](https://go.glideapps.com/support/cd961a9f-a09f-4c3d-aeee-de77c145af1b)

**Description**

- Builder not loading Edit page off a particular app, tried different browsers, cleaned cache and also tested in multiple machines.  
Users seem to be not affected they can use App, only Editor is broken.

**How to replicate**

- Open App in Edit mode
- Try different Browsers same issue ( loading screen persists )

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 1, 2025, 1:17am UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/2 "2025-11-01T01:17:32Z")

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Have you tried clearing the cache of the first browser where it happens?

Can you record a video as well? Thank you.

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**Author:** ![lirium](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lirium/32/92666_2.png) [@lirium](https://community.glideapps.com/u/lirium)\
**Post date:** [November 1, 2025, 7:40pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/3 "2025-11-01T19:40:03Z")

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Hey Thinh thanks for reaching out, yeah i tried cleaning the cache on all browsers.  
Right now is not possible to open app on editor, but other apps seem to work as expected.

However now Fusion 2.0 app cant open Editor, and Users are not able to use the app properly, its show offline message to them

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [November 1, 2025, 8:02pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/4 "2025-11-01T20:02:26Z")

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Please submit a ticket to Glide Support. You can do this by clicking on the question mark at the bottom right corner of your Glide Dashboard.

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**Author:** ![lirium](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lirium/32/92666_2.png) [@lirium](https://community.glideapps.com/u/lirium)\
**Post date:** [November 1, 2025, 8:29pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/5 "2025-11-01T20:29:31Z")

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I can’t open de Builder, thats my issue here  
that prevents me from contacting Support as you suggested

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [November 1, 2025, 8:33pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/6 "2025-11-01T20:33:34Z")

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I didn’t say the builder, I said the Dashboard.

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**Author:** ![lirium](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lirium/32/92666_2.png) [@lirium](https://community.glideapps.com/u/lirium)\
**Post date:** [November 1, 2025, 10:31pm UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/7 "2025-11-01T22:31:43Z")

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Sorry Darren, that also is not showing on the Dashboard, is it possible to get a direct link to support or someone reach out via email ?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 2, 2025, 1:12am UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/8 "2025-11-02T01:12:06Z")

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Do you see this icon on the Dashboard?

 ![CleanShot 2025-11-02 at 08.09.09](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/3/a3d0c023dabc741c276d4d35e8add6e722a08524.png)

If not, try unchecking this on your Account Settings (top right).

 ![CleanShot 2025-11-02 at 08.09.27](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/b/db6e0b9e3654efe4cdc12754723423ea87ba2ae2.png)

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 1, 2026, 1:12am UTC](https://community.glideapps.com/t/cant-load-editor-app-loading-screen-persists/85195/9 "2026-05-01T01:12:30Z")

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