# Can't enable unlimited updates?

**URL:** <https://community.glideapps.com/t/cant-enable-unlimited-updates/80432>\
**Category:** Report a Bug\
**Tags:** glide-escalated\
**Created:** [March 1, 2025, 10:15pm UTC](https://community.glideapps.com/t/cant-enable-unlimited-updates/80432 "2025-03-01T22:15:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dance\_Apps\_NZ](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dance_apps_nz/32/85745_2.png) [@Dance\_Apps\_NZ](https://community.glideapps.com/u/Dance_Apps_NZ)\
**Post date:** [March 1, 2025, 10:15pm UTC](https://community.glideapps.com/t/cant-enable-unlimited-updates/80432/1 "2025-03-01T22:15:27Z")

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**Team ID:**  
EQyTP8aMF6MuWep7GAAq  
and also E3C9mU7I4xWLDm44Yqw4

**App ID:**  
2dchSijdF7I3c6tTM39W  
Support link [https://go.glideapps.com/support/65f39bd4-99d8-49da-96e3-a0e1b8b7d35e](https://go.glideapps.com/support/65f39bd4-99d8-49da-96e3-a0e1b8b7d35e)

**Description**  
I have been trying to enable unlimited updates. I press the button to enable, it says enabled, if I click anywhere else or refresh the page it is no longer enabled.

See video of endless loop!: [Watch - Screencastify](https://app.screencastify.com/v3/watch/72TQDUHHm69XAxk6rRaL)

It is not the browser - same issue in both Chrome and Edge. It does appear to be linked to the app because I needed to be able to use this app URGENTLY so created a new team, upgraded to Maker (costing the non profit I’m doing this for another $60), enabled unlimited updates, refreshed and it was still working, so moved the app I was already having issues with to the new team - and the unlimited updates disappeared again.

Yes it is Ye Olde Classic App and yes I know I need to do something about that but I have other teams with Classic apps that this is not an issue for.

Have tried to contact support and got told the team will be back online on Tuesday!

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**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\
**Post date:** [March 2, 2025, 1:39pm UTC](https://community.glideapps.com/t/cant-enable-unlimited-updates/80432/6 "2025-03-02T13:39:23Z")

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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)

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**Author:** ![comm\_support\_agent](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/comm_support_agent/32/84195_2.png) [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)\
**Post date:** [March 3, 2025, 6:22pm UTC](https://community.glideapps.com/t/cant-enable-unlimited-updates/80432/7 "2025-03-03T18:22:43Z")

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Thank you for raising this issue — There was a problem with the “Enable (unlimited usage)” button that prevented it from working properly — this has since been resolved and is back to working as expected.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [March 10, 2025, 6:23pm UTC](https://community.glideapps.com/t/cant-enable-unlimited-updates/80432/8 "2025-03-10T18:23:16Z")

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