# Can't connect to my app
**URL:** https://community.glideapps.com/t/cant-connect-to-my-app/59793
**Category:** Report a Bug
**Created:** [March 28, 2023, 2:04pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793 "2023-03-28T14:04:13Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 2:04pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/1 "2023-03-28T14:04:13Z")
**My App/Pages support link:**
- Instructions: [https://chaudpourjouer.glideapp.io/dl/c73d93/s/925af8/r/UCFrdsvJQiObzCD1AaFZqA](https://chaudpourjouer.glideapp.io/dl/c73d93/s/925af8/r/UCFrdsvJQiObzCD1AaFZqA)
**Describe the bug:**
- I can’t no more connect to my app. It shows a blank page
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 2:11pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/2 "2023-03-28T14:11:40Z")
Is your App still published?
What URL do you get when you go to Share → Copy App link?
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 2:24pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/3 "2023-03-28T14:24:17Z")
@Darren_Murphy Yes I think so:
> **[CHAUD POUR JOUER](https://chaudpourjouer.glideapp.io)**
>
> Joue au football, où tu veux, quand tu veux.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 2:29pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/4 "2023-03-28T14:29:11Z")
Okay.
Questions:
- Have you made any recent changes to your App?
- Do you have any tab visibility settings?
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 2:33pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/5 "2023-03-28T14:33:15Z")
@Darren_Murphy Yes, I have changed name of the app + logo. Now I have removed the new one and put the old one back.
When I put required sign in, it seems to work… but some of my pages dont need acces like this one
[CHAUD POUR JOUER](https://chaudpourjouer.glideapp.io/dl/c73d93/s/925af8/r/UCFrdsvJQiObzCD1AaFZqA)
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 2:39pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/6 "2023-03-28T14:39:46Z")
Okay, so my suspicion is that you have tab visibility settings that would prevent users seeing any tabs unless they are signed in. So my suggestion is to check any tabs that should be visible when a user is not signed in, and remove any visibility settings on those tabs.
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 3:10pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/7 "2023-03-28T15:10:11Z")
Yes thank you @Darren_Murphy this is what i’m doing but there is still a bug like this one
as you can see i’m viewing like anyone and there is no condition of visibilty
From my prod app, this block is missing
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 3:15pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/8 "2023-03-28T15:15:57Z")
I see that you have conditions in your list filter that are based on Dates and Times.
My immediate suspicion is that one or more of those conditions are returning inconsistent results based on device date formatting differences.
Can you tell me more about the datetime columns that are used in those filter conditions?
And specifically, do any of them use the Format Date plugin?
Just as an aside, complex filter conditions like the one you have there can be quite difficult to maintain, especially if they need to be applied to multiple components. A better approach is to move all that logic to the Data Editor such that you can use the value of a single if-then-else column in your list filter.
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 3:36pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/9 "2023-03-28T15:36:22Z")
Thank you for your advices i will do it later because it worked until today…
You are right it will be better to do it with if then else.
the datetime columns : the logic is show me only upcoming matchs
And specifically, do any of them use the Format Date plugin?
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 3:37pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/10 "2023-03-28T15:37:31Z")
I dont undersand why on glide app editor i can see my block but on prod i can’t.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 3:44pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/11 "2023-03-28T15:44:07Z")
The most likely explanation is because the filter is not working. And the most likely explanation for the filter not working is because of a mismatch in datetime formats.
You showed me the configuration of your `Match/Date & heure de debut` column.
I see two other columns in your filter conditions that look to be date related. Can you show me how they are configured?
Also, are there any other columns in those filter conditions that are derived from datetime columns?
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### Author:  [@Thel93210](https://community.glideapps.com/u/Thel93210)
#### Post date: [March 28, 2023, 4:07pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/12 "2023-03-28T16:07:36Z")
Two other columns are the same :
this one means, if it’s empty, game are not cancelled
This one means : if game date is before now then true so don’tshow it
Once i click here
Block appears on my web app
But if I reload, it desappaers again
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [March 28, 2023, 4:25pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/13 "2023-03-28T16:25:11Z")
hmm…
@Jeff_Hager - I’ve seen you make mention of some odd behaviour with the Respect Time Zone setting. Any thoughts on what might be going on here? 🤔
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 28, 2023, 6:36pm UTC](https://community.glideapps.com/t/cant-connect-to-my-app/59793/14 "2023-03-28T18:36:07Z")
I haven’t had a chance to deep dive into it, but I’ve seen Date Only columns default the underlying time to noon instead of midnight. That’s what I’ve personally observed. For others it seems like it offsets the time in different ways and I’ve seen several reports where a date’s underlying value will look correct, but the formatted value is the previous day.
There’s definitely something weird going on, but I’m not sure what it is.