# Can't connect to G sheets, cannot upload documents **URL:** \ **Category:** Report a Bug\ **Created:** [September 28, 2025, 12:12am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633 "2025-09-28T00:12:31Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Brian1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brian1/32/87350_2.png) [@Brian1](https://community.glideapps.com/u/Brian1)\ **Post date:** [September 28, 2025, 12:12am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/1 "2025-09-28T00:12:31Z")
I’m attempting to create a new app by various menthods. Linking to Google Sheets and uploading an .xls file are both not working. Google sheets will not connect. I attempted all the troubleshooting methods provided on this forum. The server times out when trying to upload documents. I tried different WiFi networks at home. Can anyone assist here? ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [September 28, 2025, 3:57am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/2 "2025-09-28T03:57:35Z")
Do you have any kind of message or error? Are you on a paid plan? ---
**Author:** ![Brian1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brian1/32/87350_2.png) [@Brian1](https://community.glideapps.com/u/Brian1)\ **Post date:** [September 28, 2025, 4:59am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/3 "2025-09-28T04:59:07Z")
When attempting to connect G sheets, no files are available as image below. The xls upload nothing happens, just indicates “uploading” but never uploads. I tries clearing cookies, cache, logging out, making sure that I am logged into the correct google account, tried different browsers, tries different networks. I was able to upload documents yesterday, ![Screenshot 2025-09-27 215018](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/2/927174e8c0662b4da2fedc3bc73fd77dcc3f67d4.jpeg) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 28, 2025, 7:45am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/4 "2025-09-28T07:45:16Z")
Are you wanting to permanently connect the Google Sheet to the App so the data stays in sync between the two, or just do a one time import of the data? If the latter, I’d recommend exporting to CSV first, and then import the CSV to Glide. If the former, check your plan. It’s not possible on the Free or Explorer plans. ---
**Author:** ![Brian1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brian1/32/87350_2.png) [@Brian1](https://community.glideapps.com/u/Brian1)\ **Post date:** [September 28, 2025, 1:49pm UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/5 "2025-09-28T13:49:41Z")
I was hoping to use G Sheets as the database source. I am paying for the Maker plan. But because that did not work I also tired to import the downloaded .xls doc. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 28, 2025, 8:46pm UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/6 "2025-09-28T20:46:31Z")
Okay. Have you followed _all_ the steps in the below article? > **[Getting a 403 Error When Connecting Google Sheets | Glide Help Center](https://help.glideapps.com/en/articles/10247838-getting-a-403-error-when-connecting-google-sheets)** > > Troubleshooting the 403 error issue with connecting Google Sheets to Glide ---
**Author:** ![Brian1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brian1/32/87350_2.png) [@Brian1](https://community.glideapps.com/u/Brian1)\ **Post date:** [September 28, 2025, 10:36pm UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/7 "2025-09-28T22:36:48Z")
I went through these steps several times. I no longer receive an error but no files are available to select once the connection is attempted. I am still not able to upload files either. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/5/65f3c92c66522a1e0860a0f8bf49124ee6e4caeb.png) ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 28, 2025, 10:43pm UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/8 "2025-09-28T22:43:37Z")
Your screenshot suggests that Glide is connected via a different Google Account to the one the spreadsheet you are wanting to attach resides in. Question: are you using Google authentication to sign in to Glide? Also, have you tried the CSV upload option that I suggested earlier? ---
**Author:** ![Brian1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/brian1/32/87350_2.png) [@Brian1](https://community.glideapps.com/u/Brian1)\ **Post date:** [September 28, 2025, 11:57pm UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/9 "2025-09-28T23:57:58Z")
I made sure to sign out of all google accounts and made sure to login to the correct account which is registered with Glide. I am signing with Google. Not sure if that is the same thing as authenticator,. The CSV upload option will not upload documents. It just continues to indicate “Loading” and this goes on for eternity until the browser has enough and times out. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 29, 2025, 1:00am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/10 "2025-09-29T01:00:28Z")
Okay, I’m sorry but I’m out of suggestions. You may be best at this stage to reach out to Glide Support so they can take a closer look. You can do this via the chat bubble in the bottom right corner of the builder. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [March 28, 2026, 1:01am UTC](https://community.glideapps.com/t/cant-connect-to-g-sheets-cannot-upload-documents/84633/11 "2026-03-28T01:01:16Z")
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