# Can't access PUBLIC APP?

**URL:** <https://community.glideapps.com/t/cant-access-public-app/72623>\
**Category:** Ask for Help\
**Created:** [April 16, 2024, 12:56pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623 "2024-04-16T12:56:46Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![liliyakay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/liliyakay/32/72578_2.png) [@liliyakay](https://community.glideapps.com/u/liliyakay)\
**Post date:** [April 16, 2024, 12:56pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/1 "2024-04-16T12:56:46Z")

</div>

Hello there, would be so grateful for your help – we need to urgently publish an app today for an event happening tomorrow but we are coming across a really frustrating issue.

Even though we’ve set the app to fully public, I’m getting continuous feedback that they can’t access the app – how do I fix this please?

Here are the settings:

 ![Screen Shot 2024-04-16 at 2.56.01 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/4/24da42c79562f65ca53200e0a8e9444da266aa0e.jpeg)

Thank you so much for your help in advance.

---

<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 16, 2024, 1:19pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/2 "2024-04-16T13:19:16Z")

</div>

- What specific problem are they running into?
- Which plan are you on?
- Are they trying to sign in with personal or business email addresses?

---

<div class="post-metadata">

**Author:** ![liliyakay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/liliyakay/32/72578_2.png) [@liliyakay](https://community.glideapps.com/u/liliyakay)\
**Post date:** [April 16, 2024, 1:34pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/3 "2024-04-16T13:34:24Z")

</div>

1. “This email address doesn’t have access to this app. Please try another.”
2. Maker
3. Trying both personal and business – but can’t seem to understand the pattern, some business ones work, some don’t. Most personal ones do, but then when you try to sign in again, same error from #1 appears.

Thank you so much.

---

<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 16, 2024, 1:39pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/4 "2024-04-16T13:39:08Z")

</div>

The Maker plan only allows personal users.

You can use the below to check for specific email domains:

> **[Personal User Validator](https://personal-user-validator.glide.page/dl/da19fa)**

---

<div class="post-metadata">

**Author:** ![liliyakay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/liliyakay/32/72578_2.png) [@liliyakay](https://community.glideapps.com/u/liliyakay)\
**Post date:** [April 16, 2024, 8:55pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/5 "2024-04-16T20:55:00Z")

</div>

Thank you so much.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 23, 2024, 8:55pm UTC](https://community.glideapps.com/t/cant-access-public-app/72623/6 "2024-04-23T20:55:03Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.