# Cannot Reconnect to Google Sheets

**URL:** <https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940>\
**Category:** Ask for Help\
**Created:** [November 19, 2023, 2:52am UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940 "2023-11-19T02:52:32Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![PBOWER](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pbower/32/92725_2.png) [@PBOWER](https://community.glideapps.com/u/PBOWER)\
**Post date:** [November 19, 2023, 2:52am UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/1 "2023-11-19T02:52:32Z")

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Hi,

I always use Glide tables for my apps, but had previously tried a few Google Sheets too. I had created a Google account with my work email address (that is also linked to Glide) and it had worked.

I had to sign out of that account and into a new Google account to do something else. Now, I can’t make Glide reconnect to the original Google account, I just get the error seen in the attached screenshot.

I’ve tried signing out of Google and Glide, signing back into Google and then Glide, but the problem persists. Any ideas?

 ![1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/d/1df7d96b3bbad35f59d478f2b258ba1a4edf4001.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [November 19, 2023, 2:10pm UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/2 "2023-11-19T14:10:11Z")

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You could try clearing your browser cache.

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**Author:** ![PBOWER](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pbower/32/92725_2.png) [@PBOWER](https://community.glideapps.com/u/PBOWER)\
**Post date:** [November 19, 2023, 11:23pm UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/3 "2023-11-19T23:23:47Z")

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Hi Jeff, I just tried that and it hasn’t fixed the problem unfortunately. Is there a way to force a sign-in again to Google via Glide?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [November 20, 2023, 12:24am UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/4 "2023-11-20T00:24:24Z")

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I’m not sure. Have you tried a different browser or incognito mode? My first guess would be that something is still cached but I’m not sure. Hard to say if you are dealing with two different google accounts.

Unless someone else has a suggestion, my only advice is to contact Glide support.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [November 20, 2023, 1:43am UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/5 "2023-11-20T01:43:09Z")

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> [@PBOWER](#):
>
> Hi Jeff, I just tried that and it hasn’t fixed the problem unfortunately. Is there a way to force a sign-in again to Google via Glide?

Did you also delete all Glide and Google related cookies?

If that doesn’t help, then yes, submit a support ticket.

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**Author:** ![PBOWER](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pbower/32/92725_2.png) [@PBOWER](https://community.glideapps.com/u/PBOWER)\
**Post date:** [November 20, 2023, 3:47am UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/6 "2023-11-20T03:47:13Z")

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Still no luck, but thanks for your replies, Darren and Jeff.

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**Author:** ![Fernanda\_Rojas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fernanda_rojas/32/57241_2.png) [@Fernanda\_Rojas](https://community.glideapps.com/u/Fernanda_Rojas)\
**Post date:** [November 20, 2023, 8:56pm UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/7 "2023-11-20T20:56:01Z")

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I am having the exact same issue, just submitted a ticket

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**Author:** ![PBOWER](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pbower/32/92725_2.png) [@PBOWER](https://community.glideapps.com/u/PBOWER)\
**Post date:** [November 20, 2023, 11:39pm UTC](https://community.glideapps.com/t/cannot-reconnect-to-google-sheets/67940/8 "2023-11-20T23:39:09Z")

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Thanks Fernanda, I’d love to know what the issue was if you find out…!
