# Cannot Downgrade from Pro

**URL:** https://community.glideapps.com/t/cannot-downgrade-from-pro/6036
**Category:** Report a Bug
**Created:** [March 28, 2020, 7:30pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036 "2020-03-28T19:30:28Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![matt](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matt/32/289_2.png) [@matt](https://community.glideapps.com/u/matt)
#### Post date: [March 28, 2020, 7:30pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/1 "2020-03-28T19:30:28Z")

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I don’t seem to be able to downgrade from a pro app to a “basic” app anymore. I believe that I used to be able downgrade from the app dashboard by clicking on the ellipsis on each app. Did this functionality move?

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [March 28, 2020, 7:43pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/2 "2020-03-28T19:43:45Z")

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Noticed that too.

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### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [March 28, 2020, 7:47pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/3 "2020-03-28T19:47:27Z")

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You can cancel subscriptions in Billing.

We had advanced mode for people with many subscriptions. I think we’ve broken that.

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### Author: ![matt](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matt/32/289_2.png) [@matt](https://community.glideapps.com/u/matt)
#### Post date: [March 28, 2020, 7:51pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/4 "2020-03-28T19:51:10Z")

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Hi David - I’m one of those people with multiple subscriptions. Any idea when it might get resolved?

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### Author: ![matt](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matt/32/289_2.png) [@matt](https://community.glideapps.com/u/matt)
#### Post date: [March 28, 2020, 7:53pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/5 "2020-03-28T19:53:07Z")

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I also just sent an email to hello@glideapps with the name of the app to be downgraded / deleted to free up a pro license. Can you do that “behind the scenes”?

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### Author: ![James\_Magee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/james_magee/32/3021_2.png) [@James\_Magee](https://community.glideapps.com/u/James_Magee)
#### Post date: [April 21, 2020, 7:13pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/6 "2020-04-21T19:13:46Z")

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Hi, I wanted to downgrade an app from Pro to Free, when i clicked on Cancel Subscription the dialog box said the app would no longer be available?

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### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [April 21, 2020, 7:19pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/7 "2020-04-21T19:19:01Z")

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Can you share a screenshot of what you see? I’m pretty sure you’re being warned that it will no longer be available at your custom domain name. Your app is still in your account if you cancel.

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### Author: ![James\_Magee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/james_magee/32/3021_2.png) [@James\_Magee](https://community.glideapps.com/u/James_Magee)
#### Post date: [April 21, 2020, 10:56pm UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/8 "2020-04-21T22:56:35Z")

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This is the dialog box, thanks

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/5/5179c4514f19bc06fac11650df62b78e0b1e5e15.png)

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### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [April 22, 2020, 12:00am UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/9 "2020-04-22T00:00:01Z")

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I see. Your app will still be accessible at that address — that should only show for custom domains.

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### Author: ![RyanM](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@RyanM](https://community.glideapps.com/u/RyanM)
#### Post date: [April 22, 2020, 12:38am UTC](https://community.glideapps.com/t/cannot-downgrade-from-pro/6036/10 "2020-04-22T00:38:51Z")

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David,  
along a similar topic, i created an app that i want to have PRO subscription.

I already have a PRO subscription on a different app, but I want to delete that app and transfer my PRO subscription to my new app.

I did this because I could not figure out how to change my source Google Sheet for my existing app, therefore I just created a new one.

In the end, I only need one app with one PRO subscription. Could you help with this?

Thanks so much in advance.
