# Cannot access app from phone
**URL:** https://community.glideapps.com/t/cannot-access-app-from-phone/7018
**Category:** Ask for Help
**Created:** [April 14, 2020, 9:45am UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018 "2020-04-14T09:45:46Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Enterprisearkitekt](https://community.glideapps.com/u/Enterprisearkitekt)
#### Post date: [April 14, 2020, 9:45am UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018/1 "2020-04-14T09:45:46Z")
I get stuck on a white screen when trying to access my apps from phone. I’m in Sweden.
Using the designer from a browser is working fine.
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### Author:  [@spookienob](https://community.glideapps.com/u/spookienob)
#### Post date: [April 14, 2020, 9:49am UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018/2 "2020-04-14T09:49:24Z")
Me,too. I operated in Japan.I cannot reach my app site.
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### Author:  [@Enterprisearkitekt](https://community.glideapps.com/u/Enterprisearkitekt)
#### Post date: [April 14, 2020, 9:53am UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018/3 "2020-04-14T09:53:39Z")
I started noticing something odd going on when the symbol for “call”, “email” and “message” disappeared on my action buttons. Then the symbol for left menu disappeared. You could still click the buttons and menu, they were just not showing the symbol.
So, to reset the app I closed it manually. And this is when my “white screen freeze” started.
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### Author:  [@Enterprisearkitekt](https://community.glideapps.com/u/Enterprisearkitekt)
#### Post date: [April 14, 2020, 10:15am UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018/4 "2020-04-14T10:15:02Z")
I just successfully accessed my apps. But it still went slow.
Sadly I’ve experienced the service as a bit hickupy so far - is this usual or have I been unlucky?
See, I just launched four apps for my workplace last week and I’d wish for things to run smoothly… 😋
…or at least to have some sort of answer to the peeps that are trying to use these apps - to keep The Service out of their “mental dark space”. 🤠
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [April 14, 2020, 12:35pm UTC](https://community.glideapps.com/t/cannot-access-app-from-phone/7018/5 "2020-04-14T12:35:41Z")
[https://community.glideapps.com/t/is-anyone-unable-to-use-the-service-http-503-error/6989](https://community.glideapps.com/t/is-anyone-unable-to-use-the-service-http-503-error/6989)