# Can we collect real email in free plan

**URL:** <https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007>\
**Category:** Ask for Help\
**Created:** [October 6, 2022, 8:22am UTC](https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007 "2022-10-06T08:22:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hango1311](https://avatars.discourse-cdn.com/v4/letter/h/f4b2a3/32.png) [@hango1311](https://community.glideapps.com/u/hango1311)\
**Post date:** [October 6, 2022, 8:22am UTC](https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007/1 "2022-10-06T08:22:41Z")

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suddently, today i can’t collect reall user email  
although i could in past.  
can you help me.

 ![スクリーンショット (307)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/c/2c47a509c6b0a475254adde7b8d291b1bf6521de.jpeg)  
 ![スクリーンショット (308)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/8/58573bfb69e1950f290ee84e2a4198e55599e09a.jpeg)  
 ![スクリーンショット (309)](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/3/23ddc7bd4e031a50943974bdb891ef08b301b972.jpeg)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [October 6, 2022, 11:37am UTC](https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007/2 "2022-10-06T11:37:55Z")

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You must be on a paid plan to collect real email addresses. This has always been the case. The fact that you could with a free plan was a known bug that must have finally been fixed.

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**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\
**Post date:** [October 6, 2022, 5:34pm UTC](https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007/3 "2022-10-06T17:34:25Z")

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known bug??? yep… why do they let users build free Apps with that feature? looks suspicious… 😉

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**Author:** ![hango1311](https://avatars.discourse-cdn.com/v4/letter/h/f4b2a3/32.png) [@hango1311](https://community.glideapps.com/u/hango1311)\
**Post date:** [October 7, 2022, 12:04am UTC](https://community.glideapps.com/t/can-we-collect-real-email-in-free-plan/51007/4 "2022-10-07T00:04:14Z")

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thanks for your reply