# Can’t save image on mobile pwa

**URL:** <https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587>\
**Category:** Report a Bug\
**Created:** [September 28, 2023, 2:33am UTC](https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587 "2023-09-28T02:33:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Matt\_Olinski](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matt_olinski/32/35021_2.png) [@Matt\_Olinski](https://community.glideapps.com/u/Matt_Olinski)\
**Post date:** [September 28, 2023, 2:33am UTC](https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587/1 "2023-09-28T02:33:09Z")

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From a PWA, on my Home Screen, I am unable to save an image by long holding over the image and saving to photos.

It appears to start, flickers, and then does nothing.

Using iPhone 12 Pro, ios17

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 29, 2023, 1:13am UTC](https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587/2 "2023-09-29T01:13:03Z")

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Just tested and it works fine on iOS 17 - iPhone 14 Pro Max. Can you test on other devices to see if it’s speciifc to iPhone 12 Pro?

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**Author:** ![Matt\_Olinski](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/matt_olinski/32/35021_2.png) [@Matt\_Olinski](https://community.glideapps.com/u/Matt_Olinski)\
**Post date:** [September 29, 2023, 2:03am UTC](https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587/3 "2023-09-29T02:03:41Z")

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Hi i tested also in iPhone XR running iOS 16.6.1  
And it also can not save an image.  
Note that this is with an image of a QR code on a single page.  
From the web app installed to my Home Screen.  
Saving the image works fine when in the browser.

Thanks,  
Matt

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 30, 2023, 2:28am UTC](https://community.glideapps.com/t/can-t-save-image-on-mobile-pwa/66587/4 "2023-09-30T02:28:03Z")

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That’s weird. Can you add a video of the problem and submit a ticket?

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: