# Camera component has several issues (black screen / no upload)

**URL:** <https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635>\
**Category:** Report a Bug\
**Created:** [June 10, 2020, 3:39pm UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635 "2020-06-10T15:39:37Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [June 10, 2020, 3:39pm UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/1 "2020-06-10T15:39:37Z")

</div>

My app’s URL: [app.oylchallenge.com](http://app.oylchallenge.com)

I have a user that wants to post, however the camera-icon doesn’t “activate” / do anything.  
Any suggestions? They already closed the app / restarted it.

 ![WhatsApp Image 2020-06-10 at 17.35.49](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/a/abdb4eec5c83410c5791acef559d1f3a651df280.jpeg)

---

<div class="post-metadata">

**Author:** ![Spellytics](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spellytics/32/2770_2.png) [@Spellytics](https://community.glideapps.com/u/Spellytics)\
**Post date:** [June 11, 2020, 7:46am UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/2 "2020-06-11T07:46:40Z")

</div>

Mmmm it works for me, when trying to complete the profile. Maybe recreate the component?

---

<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [June 11, 2020, 8:19am UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/3 "2020-06-11T08:19:04Z")

</div>

At the moment I have about 100 active users in the challenge. Most of them can post no problem.  
But this person can’t select the file picker / camera part. It’s greyed out.

Additional I have 3 users reporting they can’t use their camera. It just show a black screen. For some this cleared up after a week. But others are just reporting this experience yesterday. They have to take pics outside the app, then select the file in the uploader.

 ![WhatsApp Image 2020-06-11 at 08.09.43](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/d/d52f760d8baacf78df1f2dd8f9d0d4f023d9e266.jpeg)  
 ![WhatsApp Image 2020-06-11 at 08.10.39](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/7/7cbd66f71bc216ad607fdbaefa3b807e8b650684.jpeg)

Closing the app and restarting doesn’t change it. Any suggestions?

---

<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [June 11, 2020, 8:23am UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/4 "2020-06-11T08:23:07Z")

</div>

> [@Naos\_Wilbrink](#):
>
> ![WhatsApp Image 2020-06-11 at 08.09.43](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/d/d52f760d8baacf78df1f2dd8f9d0d4f023d9e266.jpeg)

Yes, the upload worked on the VPN. But she had to take the picture outside the app.

---

<div class="post-metadata">

**Author:** ![Swellart](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/swellart/32/6118_2.png) [@Swellart](https://community.glideapps.com/u/Swellart)\
**Post date:** [June 11, 2020, 10:54am UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/5 "2020-06-11T10:54:44Z")

</div>

We had the same issue with iOS (see my topic Image picker problems [Image picker problems](https://community.glideapps.com/t/image-picker-problems/8690)) It was resolved by updating iOS.  
But now we have new camera problems on Android 8.1.0 O11019 phone Redmi 6A  
Our client reports that after 1st normal usage camera not opens anymore…

---

<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [June 11, 2020, 12:23pm UTC](https://community.glideapps.com/t/camera-component-has-several-issues-black-screen-no-upload/10635/6 "2020-06-11T12:23:16Z")

</div>

Yeah it’s frustrating.  
People “blame” your app when it’s probably something in the OS.