# Call API stands in no response **URL:** \ **Category:** Ask for Help\ **Tags:** actions\ **Created:** [April 19, 2024, 6:02am UTC](https://community.glideapps.com/t/call-api-stands-in-no-response/72716 "2024-04-19T06:02:59Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![AbhinavChebrolu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abhinavchebrolu/32/68969_2.png) [@AbhinavChebrolu](https://community.glideapps.com/u/AbhinavChebrolu)\ **Post date:** [April 19, 2024, 6:02am UTC](https://community.glideapps.com/t/call-api-stands-in-no-response/72716/1 "2024-04-19T06:02:59Z")
I have a API from 3rd Party client, If i use the same credentials in excel sheet the data is retrieveing, while if i use the same api keys in glide, it is showing no response The action **API** in the app **App Name** failed with the following error: [Call API] No response. 2days ago it worked for me in glide, but now this error araised ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 20, 2024, 12:11am UTC](https://community.glideapps.com/t/call-api-stands-in-no-response/72716/2 "2024-04-20T00:11:51Z")
Can you record a video and submit it to support? Thank you. > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: