# Button disappears when trying to add to Google Calendar **URL:** \ **Category:** Report a Bug\ **Created:** [May 19, 2024, 5:52pm UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492 "2024-05-19T17:52:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![robbielobster](https://avatars.discourse-cdn.com/v4/letter/r/eada6e/32.png) [@robbielobster](https://community.glideapps.com/u/robbielobster)\ **Post date:** [May 19, 2024, 5:52pm UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492/1 "2024-05-19T17:52:07Z")
_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ * * * **Team ID:** - In the Glide dashoard URL, e.g. [Glide](https://go.glideapps.com/app/MhLivEEAkez5sYWKs59k/layout)) **App ID:** - In the Glide builder URL, e.g. [Glide](https://go.glideapps.com/support/d2fb3bd4-a1ee-45bf-88ab-1c1a377dc580) **Description** When I try to add a Google Calendar event, the button I have made to do this, disappears. It does not disappear when I set it to edit or delete a Google Calendar event. I have tried deleting browser cache, changing browser (to Chrome, from Firefox, both on mac) and changing google account from my business to personal accounts. I have also tried disconnecting and reconnecting the connection to Google Calendar. I have tried the same thing in different Glide Apps, including the example ‘timeconnect’ app. **How to replicate** See above. Loom does not work (it does not show as an option in camera permission settings, so will not perform a screen recording) and you do not accept .mov files (recorded from Quicktime) so I cannot upload a screen recording. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 20, 2024, 12:18am UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492/2 "2024-05-20T00:18:00Z")
I assume you’re on a paid plan. Have you submitted a ticket to the support team? ---
**Author:** ![robbielobster](https://avatars.discourse-cdn.com/v4/letter/r/eada6e/32.png) [@robbielobster](https://community.glideapps.com/u/robbielobster)\ **Post date:** [May 20, 2024, 7:36am UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492/3 "2024-05-20T07:36:17Z")
Yes I’m on a paid plan. I thought ‘reporting a bug’ was equivalent to submitting a ticket - am I mistaken? Robbie ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [May 20, 2024, 8:02am UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492/4 "2024-05-20T08:02:54Z")
> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: Glide Support is available with any paid plan. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). (Last updated: 9th May 2024) To create a Support Ticket: Open the App that is giving you problems, and click on the Question mark in the bottom right corner of the builder: Select Get Help: Select Support: [CleanShot 2024-05-09 at 21.10… Here’s how you can submit a ticket to the support team. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [November 16, 2024, 8:03am UTC](https://community.glideapps.com/t/button-disappears-when-trying-to-add-to-google-calendar/73492/5 "2024-11-16T08:03:50Z")
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