# Building an App that support my Users: submit ticket+Img **URL:** \ **Category:** Ask for Help\ **Created:** [October 21, 2025, 4:01am UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018 "2025-10-21T04:01:01Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![\_Romieux](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/_romieux/32/83089_2.png) [@\_Romieux](https://community.glideapps.com/u/_Romieux)\ **Post date:** [October 21, 2025, 4:01am UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/1 "2025-10-21T04:01:01Z")
Hi guys, I lovely support my app users allowing to submit one ticket + image. I haved build the text support but exist some way to get the screen capture without quit my app and get their problems, pointing the right place. Or others solution. Thanks. ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [October 21, 2025, 10:36am UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/2 "2025-10-21T10:36:32Z")
I am not sure to understand. May you provide more context please? ---
**Author:** ![\_Romieux](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/_romieux/32/83089_2.png) [@\_Romieux](https://community.glideapps.com/u/_Romieux)\ **Post date:** [October 22, 2025, 6:22pm UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/3 "2025-10-22T18:22:07Z")
Make a screencapture of my app to store in one column the errors to fix onfly or attached to one action. The image is the view of user not only a link. ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [October 23, 2025, 2:01pm UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/4 "2025-10-23T14:01:12Z")
Why not indicate the user to take a screenshot and then use a simple upload image? ---
**Author:** ![\_Romieux](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/_romieux/32/83089_2.png) [@\_Romieux](https://community.glideapps.com/u/_Romieux)\ **Post date:** [October 23, 2025, 5:04pm UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/5 "2025-10-23T17:04:24Z")
The progress is make better than today. The users needs more easier solutions not more clicks ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [October 23, 2025, 7:47pm UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/6 "2025-10-23T19:47:07Z")
I get it. You could play with the [Screen Capture API](https://developer.mozilla.org/en-US/docs/Web/API/Screen_Capture_API). That said, it is possible that users block these for privacy. Sometimes, organizations may restrict it through policy settings. ---
**Author:** ![\_Romieux](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/_romieux/32/83089_2.png) [@\_Romieux](https://community.glideapps.com/u/_Romieux)\ **Post date:** [October 24, 2025, 2:49am UTC](https://community.glideapps.com/t/building-an-app-that-support-my-users-submit-ticket-img/85018/7 "2025-10-24T02:49:15Z")
This solution is not supported by android or iphones. Ok il will use others way to link my pages. Thanks