# Builder not loading - Editor stopped working for my app

**URL:** <https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759>\
**Category:** Report a Bug\
**Created:** [October 2, 2024, 2:40pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759 "2024-10-02T14:40:58Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![spoly](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@spoly](https://community.glideapps.com/u/spoly)\
**Post date:** [October 2, 2024, 2:40pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/1 "2024-10-02T14:40:58Z")

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**Description**

- I was editing my app inside Editor, and then suddenly it turned blank. I refreshed multiple times, cleared cache and tried connecting from different operating systems, it’s always just stuck on loading screen now. Opening the app like the user works without issue. Other apps launch fine in builder, too.  
When trying to duplicate it, I am getting “Duplicating an app can fail when it uses a large or complex Google Sheet. Please delete all rows and columns that your app is not using or where there is no data. Glide will append rows as needed, so you can remove all empty rows below the existing data on all of your sheets. After completing these steps, try duplicating your app again.” I don’t use google sheets.

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**Author:** ![Fadi\_Malek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fadi_malek/32/79459_2.png) [@Fadi\_Malek](https://community.glideapps.com/u/Fadi_Malek)\
**Post date:** [October 2, 2024, 5:04pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/2 "2024-10-02T17:04:29Z")

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Same for me.  
Team ID: oGqYDxcXByTYiR408BxD  
App ID: 7TVcI0n52BmuZiTdG1WP  
I please need support asap!

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**Author:** ![Fadi\_Malek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fadi_malek/32/79459_2.png) [@Fadi\_Malek](https://community.glideapps.com/u/Fadi_Malek)\
**Post date:** [October 2, 2024, 5:07pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/3 "2024-10-02T17:07:10Z")

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> [@spoly](#):
>
> Please delete all rows and columns that your app is not using or where there is no data. Glide will append rows as needed, so you can remove all empty rows below the

@spoly Anything new on this issue?.. I am still thrown out of my app.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [October 2, 2024, 5:19pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/4 "2024-10-02T17:19:47Z")

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I believe we have a fix for this coming out today.

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [October 2, 2024, 5:51pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/5 "2024-10-02T17:51:10Z")

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> [@Fadi\_Malek](#):
>
> 7TVcI0n52BmuZiTdG1WP

Fadi,  
Please try your app again.

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [October 2, 2024, 5:53pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/6 "2024-10-02T17:53:06Z")

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@spoly - Please try your app again and let me know if there is an issue.

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [October 2, 2024, 5:54pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/7 "2024-10-02T17:54:21Z")

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The issue is triggered when a SUBMIT button’s action is set to None. A fix is on its way to production, but will take some time. In the meantime, if you provide an appID, I can fix it.

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**Author:** ![hosam.hafiez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hosam.hafiez/32/80295_2.png) [@hosam.hafiez](https://community.glideapps.com/u/hosam.hafiez)\
**Post date:** [October 2, 2024, 6:17pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/8 "2024-10-02T18:17:45Z")

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i have this issue too  
can’t loginto Editor and this is my support link  
[https://go.glideapps.com/support/53b100a6-1738-414b-9d85-67cbaee8ff84](https://go.glideapps.com/support/53b100a6-1738-414b-9d85-67cbaee8ff84)

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [October 2, 2024, 6:18pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/9 "2024-10-02T18:18:28Z")

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@hosam.hafiez Try it again.

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**Author:** ![Vanessa\_Jackson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vanessa_jackson/32/80292_2.png) [@Vanessa\_Jackson](https://community.glideapps.com/u/Vanessa_Jackson)\
**Post date:** [October 2, 2024, 6:22pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/10 "2024-10-02T18:22:59Z")

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Same here! I was working on my app and all of a sudden it shut down on me. At first it said “Read Only” so I refreshed my browser, cleared cashe and cookies, even used a different browser but I still can’t get it. Now when i click on the app, I get the loading 3 lines forever.

[https://go.glideapps.com/support/fc87e19e-e71a-44b9-bddc-ff2e10d3c880](https://go.glideapps.com/support/fc87e19e-e71a-44b9-bddc-ff2e10d3c880)

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<div class="post-metadata">

**Author:** ![Fadi\_Malek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fadi_malek/32/79459_2.png) [@Fadi\_Malek](https://community.glideapps.com/u/Fadi_Malek)\
**Post date:** [October 2, 2024, 6:27pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/11 "2024-10-02T18:27:11Z")

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@Marcel_at_Glide Thank you, it is working now. Hopefully I shall not fall for this again 🙂

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**Author:** ![hosam.hafiez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hosam.hafiez/32/80295_2.png) [@hosam.hafiez](https://community.glideapps.com/u/hosam.hafiez)\
**Post date:** [October 2, 2024, 6:36pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/12 "2024-10-02T18:36:28Z")

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@Marcel_at_Glide  
thanks alot it works again  
can you tell me what the max rows i must not pass ?

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<div class="post-metadata">

**Author:** ![spoly](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@spoly](https://community.glideapps.com/u/spoly)\
**Post date:** [October 2, 2024, 6:43pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/13 "2024-10-02T18:43:08Z")

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Right, I was thinking I did something wrong that broke it but couldn’t remember what it was. It works now! Just need to locate which button I was editing now…

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<div class="post-metadata">

**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [October 2, 2024, 7:51pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/14 "2024-10-02T19:51:49Z")

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All,  
The fix is in production now. If you think you’re still having this issue, please reload the browser and try again. Let me know if there are any more issues.

Cheers!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [October 9, 2024, 7:52pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759/15 "2024-10-09T19:52:32Z")

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