# Bug or my mistake?

**URL:** <https://community.glideapps.com/t/bug-or-my-mistake/65767>\
**Category:** Report a Bug\
**Created:** [September 4, 2023, 4:27pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767 "2023-09-04T16:27:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Clemens](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/clemens/32/63690_2.png) [@Clemens](https://community.glideapps.com/u/Clemens)\
**Post date:** [September 4, 2023, 4:27pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/1 "2023-09-04T16:27:43Z")

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Hi Everyone

My App is not working like it was few days ago. I haven’t changed aything!

[https://youtu.be/TCcx6djig2M](https://youtu.be/TCcx6djig2M)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [September 4, 2023, 7:06pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/2 "2023-09-04T19:06:43Z")

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Looks like a bug! Please submit a ticket to support with a link to this app.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [September 5, 2023, 12:09am UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/3 "2023-09-05T00:09:50Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

Here’s how to open a support ticket.

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**Author:** ![Clemens](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/clemens/32/63690_2.png) [@Clemens](https://community.glideapps.com/u/Clemens)\
**Post date:** [September 5, 2023, 3:13pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/5 "2023-09-05T15:13:01Z")

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Thanks David,

This is my SupportLink:  
[https://go.glideapps.com/support/402eb17f-8879-46a5-a0c2-7153b655a7ea](https://go.glideapps.com/support/402eb17f-8879-46a5-a0c2-7153b655a7ea)

The Problem might be the new style for actions in the Layout Tab. It used to be a form screen but for some reason it lost the data it should refere to.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [September 5, 2023, 3:30pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/6 "2023-09-05T15:30:28Z")

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Did you submit a ticket by following the instructions that @ThinhDinh linked to?

> [@ThinhDinh](#):
>
> > [@](#):
> >
> > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: [[CleanShot 2023-08-16 at 16.24.33@2x]](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/0/50215e8c018b7d46609d194da3a7bb0044a116dd.jpeg) Glide will prompt you to create a support link for your App. Click on Create Link: [[CleanShot 2023-08-16 at…](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/b/bb07ce0c8822153a1753a0a0d65ce8e4a0dc24a0.png)
> 
> Here’s how to open a support ticket.

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**Author:** ![Clemens](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/clemens/32/63690_2.png) [@Clemens](https://community.glideapps.com/u/Clemens)\
**Post date:** [September 5, 2023, 3:38pm UTC](https://community.glideapps.com/t/bug-or-my-mistake/65767/7 "2023-09-05T15:38:38Z")

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Hi Darren

I was wrong. Sadly im not possessing the Pro Plan 🥲  
I’m a starter. But thanks for the help anyways. I will find a workaround
