# Broken UI of Request access screen

**URL:** <https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269>\
**Category:** Report a Bug\
**Created:** [May 11, 2024, 6:31am UTC](https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269 "2024-05-11T06:31:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![heman](https://avatars.discourse-cdn.com/v4/letter/h/e495f1/32.png) [@heman](https://community.glideapps.com/u/heman)\
**Post date:** [May 11, 2024, 6:31am UTC](https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269/1 "2024-05-11T06:31:46Z")

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**Team ID:**  
[https://go.glideapps.com/o/OvbISMm3ZC0ZpPdgv7GO](https://go.glideapps.com/o/OvbISMm3ZC0ZpPdgv7GO)

**App ID:**  
[https://go.glideapps.com/app/0kzIkUepuJXP768GieJy/layout](https://go.glideapps.com/app/0kzIkUepuJXP768GieJy/layout)

**Description**  
When a new user requests access to the app, they see a broken UI with gray and black text not visible leading to poor user experience. See screenshot.

 ![WhatsApp Image 2024-05-11 at 11.51.03](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/7/e779d32bb8e68df7585aac57d17f45b956ea1fc0.jpeg)

**How to replicate**  
Log in with your email id to our app and tap on request access.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 11, 2024, 11:37pm UTC](https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269/2 "2024-05-11T23:37:38Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: Glide Support is available with any paid plan. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). (Last updated: 9th May 2024) To create a Support Ticket: Open the App that is giving you problems, and click on the Question mark in the bottom right corner of the builder: Select Get Help: Select Support: [CleanShot 2024-05-09 at 21.10…

Please submit a ticket. Thank you.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [November 7, 2024, 11:38pm UTC](https://community.glideapps.com/t/broken-ui-of-request-access-screen/73269/3 "2024-11-07T23:38:29Z")

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