# Blank Screen on page load **URL:** \ **Category:** Report a Bug\ **Created:** [April 29, 2020, 12:18pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080 "2020-04-29T12:18:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 12:18pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/1 "2020-04-29T12:18:06Z")
My app’s URL: I have 3 apps using the same google sheet, the difference is in the access rights - a public view only version, a public with email version for users to manage their own stuff, and an admin version with full rights. Everything has been working great until this morning 2 out of 3 show a blank screen on load: [https://ispm-247-public.glideapp.io/](https://ispm-247-public.glideapp.io/) (the public one) [https://ispm-247-zoom-room.glideapp.io/](https://ispm-247-zoom-room.glideapp.io/) (the admin one) (The one for users works fine [https://ispm-247-coaches.glideapp.io/](https://ispm-247-coaches.glideapp.io/)) Anything I can do to fix? Thank you. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [April 29, 2020, 1:08pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/2 "2020-04-29T13:08:37Z")
All three loaded for me. ---
**Author:** ![Airton\_Luciano\_Araga](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/airton_luciano_araga/32/5972_2.png) [@Airton\_Luciano\_Araga](https://community.glideapps.com/u/Airton_Luciano_Araga)\ **Post date:** [April 29, 2020, 1:11pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/3 "2020-04-29T13:11:28Z")
Hi, @Anke_Herrmann. Same happens in my app. I reported it yesterday in this post [Can't get to a tab in app](https://community.glideapps.com/t/cant-get-to-a-tab-in-app/8050) It’ll will be fixed. ---
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 1:41pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/4 "2020-04-29T13:41:11Z")
Thank you. That’s comforting to know… because it means that users might not experience trouble. Still wondering what the cause could be. I cleared the browser cache and still get a 502 error on the one installed on the pc. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/d/df45462067be078521fcb71eb04b97846ed3ad3e.png) ---
**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\ **Post date:** [April 29, 2020, 1:50pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/5 "2020-04-29T13:50:59Z")
@Airton_Luciano_Araga Your bug is already fixed. This is a different issue. @Anke_Herrmann where do you access the apps from? They both load fine here. ---
**Author:** ![Airton\_Luciano\_Araga](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/airton_luciano_araga/32/5972_2.png) [@Airton\_Luciano\_Araga](https://community.glideapps.com/u/Airton_Luciano_Araga)\ **Post date:** [April 29, 2020, 1:55pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/6 "2020-04-29T13:55:54Z")
Oh, @Mark! Thanks for fixing so fast and sorry for for this. ---
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 2:05pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/7 "2020-04-29T14:05:36Z")
I access them via Chrome, I also have them installed on the pc and the mobile (Android) Getting the same problem everywhere. ---
**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\ **Post date:** [April 29, 2020, 2:13pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/8 "2020-04-29T14:13:55Z")
@Anke_Herrmann What Mark means is, where in the world are you? We serve from different servers depending on where you physically are. This might be an issue specifically with the servers you are accessing. ---
**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\ **Post date:** [April 29, 2020, 3:57pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/9 "2020-04-29T15:57:11Z")
@Anke_Herrmann Do you still see this happening? ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [April 29, 2020, 4:22pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/10 "2020-04-29T16:22:04Z")
Hi @mark, From France, none of my apps load correctly. Example : [https://brasserie-nice.smapp.io](https://brasserie-nice.smapp.io) They load after few seconds, start to display the home page, then blank page, then a kind of refresh, and so on. ---
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 4:50pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/12 "2020-04-29T16:50:35Z")
Oh, I totally misunderstood the question. I’m in Spain and yes, it’s still happening. ---
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 4:52pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/13 "2020-04-29T16:52:41Z")
It was still happening a minute ago, tried again and it’s fixed now! Thank you!! ---
**Author:** ![Anke\_Herrmann](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/anke_herrmann/32/5348_2.png) [@Anke\_Herrmann](https://community.glideapps.com/u/Anke_Herrmann)\ **Post date:** [April 29, 2020, 4:53pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/14 "2020-04-29T16:53:22Z")
Just tried again, and both trouble makers are back to normal. Thanks for everyone’s help! Much appreciated. ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [April 29, 2020, 5:03pm UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/15 "2020-04-29T17:03:23Z")
Sounds good for me too 👌🏻 ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [April 30, 2020, 3:29am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/16 "2020-04-30T03:29:30Z")
Anke, you can setup one app to provide all these different rights so that you don’t need 3 apps. ---
**Author:** ![Rich\_S](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rich_s/32/1003_2.png) [@Rich\_S](https://community.glideapps.com/u/Rich_S)\ **Post date:** [April 30, 2020, 4:03am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/17 "2020-04-30T04:03:58Z")
Hi I’m having the 502 issue, I’m in the UK. I have 2 versions of the same app, both are password protected but one has editing features for adminstrators. The admin one fails to load. I get the initial splash screen then bad gateway. I have tried using my broadband connection and 4G with the same result on various devices ---
**Author:** ![Drearystate](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/drearystate/32/49605_2.png) [@Drearystate](https://community.glideapps.com/u/Drearystate)\ **Post date:** [April 30, 2020, 4:04am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/18 "2020-04-30T04:04:42Z")
please send link to one of the apps let us see if it is your connection. ---
**Author:** ![Rich\_S](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rich_s/32/1003_2.png) [@Rich\_S](https://community.glideapps.com/u/Rich_S)\ **Post date:** [April 30, 2020, 4:06am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/19 "2020-04-30T04:06:38Z")
Quick update, just tried using a VPN, from Germany and US and it loads fine. It must be routing issue somewhere… ---
**Author:** ![Rich\_S](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rich_s/32/1003_2.png) [@Rich\_S](https://community.glideapps.com/u/Rich_S)\ **Post date:** [April 30, 2020, 4:10am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/20 "2020-04-30T04:10:15Z")
Quick update, I just tried using a VPN to simulate access from Germany and US and it loads fine. It must be local routing issue somewhere. (You may see this reply twice, tried replying with the VPN still on and it was spam blocked 😀) ---
**Author:** ![zzoldan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/zzoldan/32/452_2.png) [@zzoldan](https://community.glideapps.com/u/zzoldan)\ **Post date:** [April 30, 2020, 4:53am UTC](https://community.glideapps.com/t/blank-screen-on-page-load/8080/21 "2020-04-30T04:53:19Z")
I’m having this issue from the USA, specifically NYC @Daniel_Sweet @Mark [Next page](https://community.glideapps.com/t/blank-screen-on-page-load/8080.md?page=2)