# Blank screen on load **URL:** \ **Category:** Report a Bug\ **Created:** [January 14, 2020, 11:56pm UTC](https://community.glideapps.com/t/blank-screen-on-load/3601 "2020-01-14T23:56:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![alee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alee/32/2713_2.png) [@alee](https://community.glideapps.com/u/alee)\ **Post date:** [January 14, 2020, 11:56pm UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/1 "2020-01-14T23:56:43Z")
My app’s URL: The app loads a blank screen after sign in. Has been working up until today. What could be the issue? ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [January 14, 2020, 11:58pm UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/2 "2020-01-14T23:58:01Z")
I don’t see a URL: ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/2/26439eadbc5327306b907ba524599b505d2255cc.png) ---
**Author:** ![alee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alee/32/2713_2.png) [@alee](https://community.glideapps.com/u/alee)\ **Post date:** [January 15, 2020, 12:00am UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/3 "2020-01-15T00:00:42Z")
[https://hl9ec.glideapp.io/](https://hl9ec.glideapp.io/) password: testing123 It loads when it is made public, but not with password ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [January 15, 2020, 12:11am UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/4 "2020-01-15T00:11:46Z")
Indeed… Blank screen… What’s strange is that at first connect attempt, the app loads 4.8Mb of data. Second try 31Mb. Next attempts : no additional data loaded. If I clear chrome cache, same thing. Very strange… And if you remove password to make the app public, it loads without any problem? ---
**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\ **Post date:** [January 15, 2020, 12:17am UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/5 "2020-01-15T00:17:42Z")
Are you using html tags in rich text component, such as div? Because when opening the app in Chrome but with the “computer version” enabled, the whole window is blank ( your app and the Glide CO trainer I clouding logo, qr code and so on). This is not normal… ![Screenshot_20200115_011550_com.android.chrome](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/8/8a654351708eab960d7002b4cbaa4d1e29ddacf6.jpeg) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [January 15, 2020, 12:21am UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/6 "2020-01-15T00:21:13Z")
We have a bug affecting password-protected apps, we’re looking into it now. ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [January 15, 2020, 1:16am UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/7 "2020-01-15T01:16:33Z")
It should be fixed now. ---
**Author:** ![alee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alee/32/2713_2.png) [@alee](https://community.glideapps.com/u/alee)\ **Post date:** [January 16, 2020, 3:46pm UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/8 "2020-01-16T15:46:23Z")
Yes it works now. thanks for the fix David! ---
**Author:** ![PIN\_Technologies](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/pin_technologies/32/2717_2.png) [@PIN\_Technologies](https://community.glideapps.com/u/PIN_Technologies)\ **Post date:** [October 21, 2020, 3:34pm UTC](https://community.glideapps.com/t/blank-screen-on-load/3601/9 "2020-10-21T15:34:21Z")
Hello, I can report the same issue. The app goes blank when trying to open the shared link. Is this bug fixed? and what can I do form my side in order to have the link open in a reliable way? Regards, MS